Granted Patent
Utility
US 5,301,314 · App. 07/740,578
Computer-aided customer support system with bubble-up
Inventors:
Rick L. Gifford, Elizabeth Anderson, Louise Kirkbride, John T. Evans
Patented Case
View Patent ↗
Granted: Apr 5, 1994
Filed: Aug 5, 1991
Inventors
Rick L. Gifford
Elizabeth Anderson
Louise Kirkbride
John T. Evans
Assignee (at issue)
Answer Computer, Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.