Granted Patent
Utility
US 5,586,178 · App. 08/315,047
Interface for automatic call distributor for performing agent functions via host computer
Inventors:
Peter Koenig, David L. Blaha
Patented Case
View Patent ↗
Granted: Dec 17, 1996
Filed: Sep 29, 1994
Inventors
Peter Koenig
David L. Blaha
Assignee (at issue)
Rockwell International Corporation
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.