Granted Patent
Utility
US 5,625,682 · App. 08/369,179
Help desk improvement
Inventors:
Thomas A. Gray, Deborah L. Pinard
Patented Case
View Patent ↗
Granted: Apr 29, 1997
Filed: Jan 5, 1995
Inventors
Thomas A. Gray
Deborah L. Pinard
Assignee (at issue)
Mitel Corporation
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.