Granted Patent
Utility
US 5,684,872 · App. 08/505,142
Prediction of a caller's motivation as a basis for selecting treatment of an incoming call
Inventors:
Andrew D. Flockhart, Eugene P. Mathews
Patented Case
View Patent ↗
Granted: Nov 4, 1997
Filed: Jul 21, 1995
Inventors
Andrew D. Flockhart
Eugene P. Mathews
Assignee (at issue)
LUCENT TECHNOLOGIES INC.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.