Granted Patent
Utility
US 5,862,322 · App. 08/601,972
Method and apparatus for facilitating customer service communications in a computing environment
Inventors:
David M. Anglin, Vernon J. Adams, Julia C. Walker, Kevin Kleinfelter, Michael T. Nugent
Patented Case
View Patent ↗
Granted: Jan 19, 1999
Filed: Feb 15, 1996
Inventors
David M. Anglin
Vernon J. Adams
Julia C. Walker
Kevin Kleinfelter
Michael T. Nugent
Assignee (at issue)
Dun & Bradstreet Software Services, Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.