Granted Patent
Utility
US 5,970,135 · App. 08/688,656
Automatic call distributor with agent controlled call connection
Inventors:
John P. Lenihan, Thomas S. Holtaway, Roger Sumner, Daniel F. Baker
Patented Case
View Patent ↗
Granted: Oct 19, 1999
Filed: Jul 29, 1996
Inventors
John P. Lenihan
Thomas S. Holtaway
Roger Sumner
Daniel F. Baker
Assignee (at issue)
Rockwell International Corporation
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.