Granted Patent
Utility
US 6,044,355 · App. 08/890,228
Skills-based scheduling for telephone call centers
Inventors:
Gary B. Crockett, Paul Harold Leamon
Patented Case
View Patent ↗
Granted: Mar 28, 2000
Filed: Jul 9, 1997
Inventors
Gary B. Crockett
Paul Harold Leamon
Assignee (at issue)
IEX Group, Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.