Granted Patent
Utility
US 6,134,530 · App. 09/062,335
Rule based routing system and method for a virtual sales and service center
Inventors:
Bryan Bunting, Jim Smith, Jim Walters, Charles M. McDonough
Patented Case
View Patent ↗
Granted: Oct 17, 2000
Filed: Apr 17, 1998
Inventors
Bryan Bunting
Jim Smith
Jim Walters
Charles M. McDonough
Assignee (at issue)
Andersen Corporation
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.