Granted Patent
Utility
US 6,181,776 · App. 08/998,323
Network management of automatic call distributor resources
Inventors:
Steven John Crossley, Michael Dean Rambo
Patented Case
View Patent ↗
Granted: Jan 30, 2001
Filed: Dec 24, 1997
Inventors
Steven John Crossley
Michael Dean Rambo
Assignee (at issue)
Nortel Networks Limited
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.