Granted Patent
Utility
US 6,282,283 · App. 09/182,430
Optimization of agent transfers in call blending
Inventors:
Jonathan M. Wineberg, Neil D. Pundit, Arunachalam Ravichandran
Patented Case
View Patent ↗
Granted: Aug 28, 2001
Filed: Oct 30, 1998
Inventors
Jonathan M. Wineberg
Neil D. Pundit
Arunachalam Ravichandran
Assignee (at issue)
SER Solutions, Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.