Granted Patent
Utility
US 6,353,667 · App. 09/141,273
Minimum interruption cycle time threshold for reserve call center agents
Inventors:
Robin H. Foster, Eugene P. Mathews
Patented Case
View Patent ↗
Granted: Mar 5, 2002
Filed: Aug 27, 1998
Inventors
Robin H. Foster
Eugene P. Mathews
Assignee (at issue)
Avaya Technology LLC
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.