Granted Patent
Utility
US 6,356,633 · App. 09/377,434
Electronic mail message processing and routing for call center response to same
Inventor:
Robert W. Armstrong
Patented Case
View Patent ↗
Granted: Mar 12, 2002
Filed: Aug 19, 1999
Inventor
Robert W. Armstrong
Assignee (at issue)
MCI WorldCom. Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.