Granted Patent
Utility
US 6,424,709 · App. 09/273,926
Skill-based call routing
Inventors:
Robert Doyle, Kurt E. Sunderman
Patented Case
View Patent ↗
Granted: Jul 23, 2002
Filed: Mar 22, 1999
Inventors
Robert Doyle
Kurt E. Sunderman
Assignee (at issue)
Rockwell Electronic Commerce
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.