Granted Patent
Utility
US 6,434,532 · App. 09/041,315
Interactive customer support for computer programs using network connection of user machine
Inventors:
Steve Goldband, Ron van Os, Jeffrey Barth
Patented Case
View Patent ↗
Granted: Aug 13, 2002
Filed: Mar 12, 1998
Inventors
Steve Goldband
Ron van Os
Jeffrey Barth
Assignee (at issue)
Aladdin Knowledge Systems Ltd.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.