Granted Patent
Utility
US 6,546,087 · App. 09/788,089
Method and system for enabling queue camp-on for skills-based routing
Inventors:
Shmuel Shaffer, William J. Beyda, Randall Wuerfel
Patented Case
View Patent ↗
Granted: Apr 8, 2003
Filed: Feb 16, 2001
Inventors
Shmuel Shaffer
William J. Beyda
Randall Wuerfel
Assignee (at issue)
Siemens Information and Communication Networks, Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.