Granted Patent
Utility
US 6,590,971 · App. 09/516,074
Automatic call distribution system contact routing with media-port
Inventors:
James J. Bryla, Paul M. Fischer, Darryl Hymel
Patented Case
View Patent ↗
Granted: Jul 8, 2003
Filed: Mar 1, 2000
Inventors
James J. Bryla
Paul M. Fischer
Darryl Hymel
Assignee (at issue)
Rockwell Electronic Commerce Technologies, LLC
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.