Granted Patent
Utility
US 6,597,783 · App. 09/490,570
System and method for storing, routing, and tracking digital documents in a call center
Inventors:
Mark David Tada, Hung Thanh Nguyen
Patented Case
View Patent ↗
Granted: Jul 22, 2003
Filed: Feb 1, 2000
Inventors
Mark David Tada
Hung Thanh Nguyen
Assignee (at issue)
Cisco Systems Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.