Granted Patent
Utility
US 6,700,972 · App. 09/383,056
System and method for processing and collecting data from a call directed to a call center
Inventors:
Patrick Joseph McHugh, Patrick Peterson, Peter DICK
Patented Case
View Patent ↗
Granted: Mar 2, 2004
Filed: Aug 25, 1999
Inventors
Patrick Joseph McHugh
Patrick Peterson
Peter DICK
Assignees (at issue)
VERIZON CORPORATE SERVICES GROUP INC.
Genuity Group, LLC
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.