Granted Patent
Utility
US 6,718,017 · App. 09/288,677
System and method for creating and controlling interactive voice response applications
Inventors:
Timothy M. Price, Nicholas K. Unger, David E. Markle, John R. Ramsay, Joshua Tindal Gray
Patented Case
View Patent ↗
Granted: Apr 6, 2004
Filed: Apr 9, 1999
Inventors
Timothy M. Price
Nicholas K. Unger
David E. Markle
John R. Ramsay
Joshua Tindal Gray
Assignee (at issue)
Convergys Customer Management Group, Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.