Granted Patent
Utility
US 6,748,073 · App. 10/037,274
Uninterrupted automatic call distribution during failure and recovery of computer-telephony integration
Inventors:
Joaquin Omar Alvarado, Didina Burok, Andrew D. Flockhart, Eugene P. Mathews, Peter Matteo, Christopher Moss, Robert Daniel Nalbone
Patented Case
View Patent ↗
Granted: Jun 8, 2004
Filed: Jan 3, 2002
Inventors
Joaquin Omar Alvarado
Didina Burok
Andrew D. Flockhart
Eugene P. Mathews
Peter Matteo
Christopher Moss
Robert Daniel Nalbone
Assignee (at issue)
Avaya Technology LLC
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.