Granted Patent
Utility
US 6,760,428 · App. 09/364,434
Modification of voice prompting based on prior communication in a call center
Inventor:
Robin H. Foster
Patented Case
View Patent ↗
Granted: Jul 6, 2004
Filed: Jul 30, 1999
Inventor
Robin H. Foster
Assignee (at issue)
Avaya Technology LLC
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.