Granted Patent
Utility
US 6,763,104 · App. 09/513,231
Call center IVR and ACD scripting method and graphical user interface
Inventors:
J. Andrew Judkins, Michael Shelton, David Peterson
Patented Case
View Patent ↗
Granted: Jul 13, 2004
Filed: Feb 24, 2000
Inventors
J. Andrew Judkins
Michael Shelton
David Peterson
Assignee (at issue)
Teltronics, Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.