Granted Patent
Utility
US 6,763,333 · App. 09/732,893
Apparatus and method for monitoring progress of customer generated trouble tickets
Inventors:
William R. Jones, David H. Bollinger, Jeffrey S. Lindgren
Patented Case
View Patent ↗
Granted: Jul 13, 2004
Filed: Dec 11, 2000
Inventors
William R. Jones
David H. Bollinger
Jeffrey S. Lindgren
Assignee (at issue)
SBC Technology Resources Inc
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.