Granted Patent
Utility
US 6,766,014 · App. 09/756,955
Customer service by batch
Inventors:
Andrew D. Flockhart, Keith R. McFarlane, Lucinda M. Sanders
Patented Case
View Patent ↗
Granted: Jul 20, 2004
Filed: Jan 9, 2001
Inventors
Andrew D. Flockhart
Keith R. McFarlane
Lucinda M. Sanders
Assignee (at issue)
Avaya Technology LLC
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.