Granted Patent
Utility
US 6,788,779 · App. 09/912,770
Method and apparatus for routing calls by proxy using virtual transaction servers in a multi-tennant communication center
Inventor:
Yuri Ostapchuck
Patented Case
View Patent ↗
Granted: Sep 7, 2004
Filed: Jul 24, 2001
Inventor
Yuri Ostapchuck
Assignee (at issue)
Genesys Telecommunications Laboratories, Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.