Granted Patent
Utility
US 6,798,877 · App. 09/886,795
Enhanced end user automatic call distributor control
Inventors:
John Andrew Johnson, Eric Edward Kampmeier, Steven R. Krause, David B. Smith, Matthew R. Smith
Patented Case
View Patent ↗
Granted: Sep 28, 2004
Filed: Jun 21, 2001
Inventors
John Andrew Johnson
Eric Edward Kampmeier
Steven R. Krause
David B. Smith
Matthew R. Smith
Assignee (at issue)
LUCENT TECHNOLOGIES INC.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.