Granted Patent
Utility
US 6,826,745 · App. 09/866,878
System and method for smart scripting call centers and configuration thereof
Inventors:
John Coker, Matthew S. Malden, Kevin Nix
Patented Case
View Patent ↗
Granted: Nov 30, 2004
Filed: May 30, 2001
Inventors
John Coker
Matthew S. Malden
Kevin Nix
Assignee (at issue)
Siebel Systems, Inc.
This patent predates the USPTO's electronic file wrapper — prosecution documents from this era exist only in the Patent Office's paper records. A certified copy of the file history can be ordered from the USPTO's paper archives.