Managing communication sessions in a communications management network
View Patent ↗A communications management network for managing subscribers' communication sessions. The management network includes multiple sets of session management modules or servers (e.g., Intelligent Service Control Points), a services hub and a data warehouse. The network may also include a gateway for routing text messages. Each set of session management modules includes a plurality of modules, and each subscriber is assigned to one set of modules with one of the modules as a primary and another as a secondary or backup. Subscribers are grouped according to geographical area (e.g., by zip code, by area code), service area or other criteria, and all subscribers within a group are assigned to the same primary and secondary modules. Management of subscribers' communication sessions is load balanced by reassigning groups of subscribers to different sets of session management modules. Each module tracks account statuses (e.g., prepaid services balances) for its assigned subscribers.
1. A method for managing a subscriber communication session, the method comprising:
registering a subscriber in a communications switching network with:
a first identifier that identifies a primary session management server for managing the subscriber's communication sessions, and
a second identifier that identifies a secondary session management server for managing the subscriber's communication sessions;
receiving at one of the primary session management server and the secondary session management server, from the communications switching network, notification of a communication session initiated by the subscriber;
identifying a level of prepaid communication services possessed by the subscriber; and
instructing the communications switching network whether to accept the communication session.
2. The method of claim 1 , further comprising:
tracking, at the primary session management server, the subscriber's use of the prepaid communication services.
3. The method of claim 2 , further comprising:
tracking the subscriber's use of the prepaid communication services at the secondary session management server.
4. The method of claim 1 , further comprising:
re-registering the subscriber in the communications switching network with:
a new first identifier that identifies a new primary session management server for managing the subscriber's communication sessions, and
a new second identifier that identifies a new secondary session management server for managing the subscriber's communication sessions.
5. The method of claim 4 , wherein the re-registering is performed to load balance management of subscribers' communication sessions across multiple session management servers.
6. A computer readable storage medium storing instructions that, when executed by a computer, cause the computer to perform a method for managing a subscriber communication session, the method comprising:
registering a subscriber in a communications switching network with:
a first identifier that identifies a primary session management server for managing the subscriber's communication sessions, and
a second identifier that identifies a secondary session management server for managing the subscriber's communication sessions;
receiving at one of the primary session management server and the secondary session management server, from the communications switching network, notification of a communication session initiated by the subscriber;
identifying a level of prepaid communication services possessed by the subscriber; and
instructing the communications switching network whether to accept the communication session.