IP Library Granted Patent US 7,907,933
Granted Patent B1
US 7,907,933 · App. 11/861,171 · Granted Mar 15, 2011

Call routing apparatus

Assignee: Callwave, Inc.
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Quick Facts
Patent No.
US 7,907,933
App. No.
11/861,171
Granted
Mar 15, 2011
Kind
B1
Abstract

The present invention relates generally to telecommunications, and in particular to systems and methods for routing and placing telephone calls. In one embodiment, a call manager system is configured to place a call to a pay-per-call service, or to cause such a call to be placed by a user computer terminal, in response to a user initiating a purchase transaction over a computer network. In addition, the call may include billing information, such as the user's phone number, which is provided to the pay-per-call service so that the user can be billed for the call in an appropriate amount.

Claims (24)

1. A method of placing a call comprising:

receiving information over a data network related to a user's purchase request; and

at least partly in response to receiving the purchase request-related information, causing, at least in part, a call to be placed from a mobile device associated with the user to a pay-per-call type telephone service via a communications network, wherein the pay-per-call type telephone service is not the subject of the purchase request and a voice communication from the user is not transmitted via the call,

wherein the call provides billing information associated with the user to the pay-per-call type telephone service and wherein, if the call is answered, the user is billed for a purchase price associated with the purchase request at least partly in response to the call placed to the pay-per-call type telephone service.

2. The method as defined in claim 1 , wherein the mobile device includes a software application which receives the purchase request from the user.

3. The method as defined in claim 1 , wherein the billing information includes at least a phone number associated with the user's mobile device.

4. The method as defined in claim 1 , wherein a remote processing system determines whether or not the call is to be answered.

5. The method as defined in claim 1 , wherein if the call is not answered by a call processing system the user is not billed as a result of the call.

6. The method as defined in claim 1 , wherein a remote processing system determines that the call is not to be answered if a user balance is not due.

7. The method as defined in claim 1 , wherein a remote processing system determines that the call is to be answered if a user balance is due.

8. The method as defined in claim 1 , wherein a remote processing system configured to answer the call has access to account registration records for the user.

9. The method as defined in claim 1 , wherein the user is billed for the purchase price based on a flat rate charge as a result of the call.

10. The method as defined in claim 1 , wherein the call to the pay-per-call type telephone service is automatically placed by the user's mobile device in response to a command received over the network from a remote processing system.

11. The method as defined in claim 1 , wherein the mobile device is a personal digital assistant.

12. The method as defined in claim 1 , wherein the mobile device is a cellular phone.

13. A method of processing a communication received over a network, comprising:

receiving information over a network related to a user's purchase request;

at least partly in response to the purchase request information, causing at least in part an electronic communication to be originated from a mobile device associated with the user over at least one network to a first destination in order to cause at least in part a billing event to occur for the purchase request, wherein the communication from the mobile device is not the subject of the purchase request and is not part of a voice call from the user; and

wherein, via the communication, a remote processing system associated with the destination obtains billing information associated with the user, including the user's mobile device phone address, and the user is billed for a purchase price associated with the purchase request at least partly in response to the communication; and

causing at least in part a charge for the purchase to be billed via a phone bill.

14. The method as defined in claim 13 , wherein the network includes a data network.

15. The method as defined in claim 13 , wherein the communication is automatically initiated.

16. The method as defined in claim 13 , wherein the mobile device is a cellular phone.

17. The method as defined in claim 13 , wherein the mobile device includes a software application which receives the purchase request from the user.

Assignments (7)
SECURITY INTEREST Recorded May 20, 2016
From: CALLWAVE COMMUNICATIONS, LLC
To: TECHNOLOGY INVESTMENT HOLDINGS II, LLC
Reel/Frame 038770/0923 →
RELEASE OF SECURITY INTEREST Recorded Nov 4, 2013
From: TECHNOLOGY INVESTMENT HOLDINGS, LLC
To: CALLWAVE COMMUNICATIONS, LLC
Reel/Frame 031536/0066 →
SECURITY AGREEMENT Recorded Nov 8, 2012
From: CALLWAVE COMMUNICATIONS, LLC
To: TECHNOLOGY INVESTMENT HOLDINGS, LLC
Reel/Frame 029275/0393 →
MERGER Recorded Aug 21, 2012
From: CALLWAVE, INC., A CALIFORNIA CORPORATION
To: CALLWAVE, INC., A DELAWARE CORPORATION
Reel/Frame 028824/0592 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 15, 2012
From: FUZEBOX SOFTWARE CORPORATION
To: CALLWAVE TELECOM, INC.
Reel/Frame 028794/0285 →
CHANGE OF NAME Recorded Aug 15, 2012
From: CALLWAVE, INC.
To: FUZEBOX SOFTWARE CORPORATION
Reel/Frame 028794/0252 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 15, 2012
From: CALLWAVE TELECOM, INC.
To: CALLWAVE COMMUNICATIONS, LLC
Reel/Frame 028794/0296 →
Continuity (4)
Continuation 11212536 · Aug 26, 2005
Continuation 10106517 · Mar 22, 2002
Provisional Application 60278570 · Mar 22, 2001
Provisional Application 60309142 · Jul 30, 2001