Method and apparatus for player communication
View Patent ↗Systems and methods are provided for monitoring gaming activities of a player at a gaming device. It is determined, based on the gaming activities, whether to initiate communication between the player and an individual. Communication is enabled between the player and the individual.
1. A non-transitory computer readable medium encoded with instructions for directing a processor to:
determine that a triggering event has occurred in association with at least one gaming activity at a gaming device, said at least one gaming activity including at least one random determination of a game outcome;
in response to the determination that the triggering event has occurred, determine whether or not to enable a player associated with the gaming device to make an input to request at least one of a product or a service to be offered;
if the determination is to enable the player to make the input to request the at least one of a product or a service to be offered and the player makes said input:
(a) determine an individual to communicate with the player;
(b) determine, based on the at least one gaming activity, the at least one of a product or a service to be offered to the player;
(c) transmit, to the individual, data representing the determined at least one of a product or a service to be offered; and
(d) enable communication between the player and the individual via a portable communication device;
if the determination is to enable the player to make the input to request the at least one of a product or a service to be offered and the player does not make said input, do not offer any product or any service to the player in association with the determination; and
if the determination is to not enable the player to make the input to request the at least one of a product or a service to be offered:
(a) do not enable the player to make said input; and
(b) do not offer any product or any service to the player in association with the determination.
2. The computer readable medium of claim 1 , wherein instructions direct the processor to obtain a player identifier from the player, the player identifier comprising a name of the player.
3. The computer readable medium of claim 2 , wherein the player identifier comprises an address of the player.
4. The computer readable medium of claim 2 , wherein the player identifier comprises a phone number of the player.
5. The computer readable medium of claim 2 , wherein the player identifier comprises a tracking card of the player.
6. The computer readable medium of claim 2 , wherein the player identifier comprises a hotel room number of the player.
7. The computer readable medium of claim 2 , wherein the player identifier comprises an email address of the player.
8. The computer readable medium of claim 2 , wherein the player identifier comprises a payment identifier of the player.
9. The computer readable medium of claim 8 , wherein the payment identifier comprises a credit card number.
10. The computer readable medium of claim 8 , wherein the payment identifier comprises a debit card number.
11. The computer readable medium of claim 8 , wherein the payment identifier comprises a financial account number.
12. The computer readable medium of claim 8 , wherein the payment identifier comprises a home billing address.
13. A non-transitory computer readable medium encoded with instructions for directing a processor to:
monitor at least one gaming activity of a player at a gaming device, said at least one gaming activity including at least one random determination of a game outcome;
determine that a triggering event has occurred in association with said monitored at least one gaming activity;
in response to the determination that the triggering event has occurred, determine whether or not to enable the player to make an input to request at least one of a product or a service to be offered;
if the determination is to enable the player to make the input to request the at least one of a product or a service to be offered and the player makes said input:
(a) determine the at least one of a product or a service to be offered to the player;
(b) transmit, to an individual, data representing the determined at least one of a product or a service to be offered; and
(c) enable communication between the player and the individual via a portable communication device;
if the determination is to enable the player to make the input to request the at least one of a product or a service to be offered and the player does not make said input, do not offer any product or any service to the player in association with the determination; and
if the determination is to no enable the player to make the input to request the at least one of a product or a service to be offered:
(a) do not enable the player to make said input; and
(b) do not offer any product or any service to the player in association with the determination.
14. The computer readable medium of claim 13 , further encoded with instructions for directing the processor to:
enable the individual to provide a service to the player.
15. The computer readable medium of claim 13 , further encoded with instructions for directing the processor to:
alter the state of the gaming device based on an input received from the individual.