Method and apparatus of providing messaging service and callback feature to mobile stations
View Patent ↗Disclosed are an apparatus and method of performing automated administrative operations on a mobile device. One example method may include determining via a hosted server that an action needs to be performed by a mobile device under management. The method may further include generating a message via the hosted server, the message includes the action, and transmitting the message to the mobile device under management, and receiving a result message from the mobile device under management responsive to the transmitted message, the result message indicating that the action has been satisfied.
1. A method comprising:
determining via a hosted server that at least one action needs to be performed by at least one mobile device under management;
generating at least one message via the hosted server, the at least one message comprising the at least one action and header information that includes an identifier of the mobile device under management;
transmitting the at least one message to the mobile device under management, the at least one message configured to invoke at least one process on the mobile device under management in the background of an operating system of the mobile device without alerting a user of the mobile device, wherein the at least one message comprises a hook function that notifies a third-party application operating on the hosted server of reception of the at least one message by the mobile device and content of the at least one message received by the mobile device, wherein the hook function is a subroutine that interrupts an application operating on the mobile device and initiates a program separate from an operating system (OS) of the mobile device to perform a specific function;
receiving a device identifier which the mobile device in response to the at least one transmitted message;
associating the device identifier with a system identifier used to identify a management communication session between the mobile device and the hosted server;
receiving a result message from the mobile device under management responsive to the transmitted at least one message, the result message comprising an indication that the action has been satisfied and the system identifier to identify the management communication session; and updating a result status stored in memory to indicate the action has been satisfied.
2. The method of claim 1 , wherein the action comprises a software application to be installed on the mobile device.
3. The method of claim 2 , wherein the result message is a confirmation that the software application has been installed.
4. The method of claim 1 , wherein transmitting the at least one message comprises initiating a web service protocol and establishing a private application programming interface (API).
5. The method of claim 1 , wherein the at least one message is a SMS message and comprises at least one of text information and a telephone number of the mobile device.
6. The method of claim 1 , further comprising:
inserting a marker into the message by including a web address used to download information related to the action.
7. The method of claim 1 , wherein the action comprises a backup operation that copies certain portion of the mobile station memory to a remote location.
8. An apparatus comprising:
a processor configured to
determine via a hosted server that at least one action needs to be performed by at least one mobile device under management, and
generate at least one message via the hosted server, the at least one message comprising the at least one action and header information that includes an identifier of the mobile device under management;
a transmitter configured to transmit the at least one message to the mobile device under management, the at least one message configured to invoke at least one process on the mobile device under management in the background of an operating system of the mobile device without alerting a user of the mobile device, wherein the at least one message comprises a hook function that notifies a third-party application operating on the hosted server of reception of the at least one message by the mobile device and content of the at least one message received by the mobile device, wherein the hook function is a subroutine that interrupts an application operating on the mobile device and initiates a program separate from an operating system (OS) of the mobile device to perform a specific function;
a receiver configured to receive a device identifier which identifies the mobile device in response to the at least one transmitted message and associate the device identifier with a system identifier used to identify a management communication session between the mobile device and the hosted server, and receive a result message from the mobile device under management responsive to the transmitted at least one message, the result message comprising an indication that the action has been satisfied and the system identifier to identify the management communication session, and
wherein the processor is also configured to update a result status stored in memory to indicate the action gas been satisfied.
9. The apparatus of claim 8 , wherein the action comprises a software application to be installed on the mobile device.
10. The apparatus of claim 9 , wherein the result message is a confirmation that the software application has been installed.
11. The apparatus of claim 8 , wherein the processor is configured to transmit the at least one message by initiating a web service protocol and establishing a private application programming interface (API).
12. The apparatus of claim 8 , wherein the at least one message is a SMS message and comprises at least one of text information and a telephone number of the mobile device.
13. The apparatus of claim 8 , wherein the processor is further configure to insert a marker into the message by including a web address used to download information related to the action.
14. The apparatus of claim 8 , wherein the action comprises a backup operation that copies certain portion of the mobile station memory to a remote location.
15. A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform:
determining via a hosted server that at least one action needs to be performed by at least one mobile device under management;
generating at least one message via the hosted server, the at least one message comprising the at least one action and header information that includes an identifier of the mobile device under management;
transmitting the at least one message to the mobile device under management, the at least one message configured to invoke at least one process on the mobile device under management in the background of an operating system of the mobile device without alerting a user of the mobile device, wherein the at least one message comprises a hook function that notifies a third-party application of reception of the at least one message by the mobile device and content of the at least one message received by the mobile device, wherein the hook function is a subroutine that interrupts an application operating on the mobile device and initiates a program separate from an operating system (OS) of the mobile device to perform a specific function;
receiving a device identifier which identifies the mobile device in response to the at least one transmitted message;
associating the device identifier with a system identifier used to identify a management communication session between the mobile device and the hosted server;
receiving a result message from the mobile device under management responsive to the transmitted at least one message, the result message comprising an indication that the action has been satisfied and the system identifier to identify the management communication session; and
updating a result status stored in memory to indicate the action has been satisfied.
16. The non-transitory computer readable storage medium of claim 15 , wherein the action comprises a software application to be installed on the mobile device.
17. The non-transitory computer readable storage medium of claim 16 , wherein the result message is a confirmation that the software application has been installed.
18. The non-transitory computer readable storage medium of claim 15 , wherein transmitting the at least one message comprises initiating a web service protocol and establishing a private application programming interface (API).
19. The non-transitory computer readable storage medium of claim 15 , wherein the at least one message is a SMS message and comprises at least one of text information and a telephone number of the mobile device.
20. The non-transitory computer readable storage medium of claim 15 , further comprising:
inserting a marker into the message by including a web address used to download information related to the action.