Intelligent point of sale system

1. A method comprising:

detecting an error condition at a first point-of-sale (POS) system during a transaction for a customer, wherein the first POS system is a first self-service POS system;

selecting a second POS system to receive information relating to the transaction, wherein the second POS system is a second self-service POS system;

responsive to the error condition, transferring the information relating to the transaction to the second POS system using a processor without human intervention;

clearing the transaction at the first POS system; and

continuing the transaction at the second POS system;

comparing a scan rate for the customer with a minimum scan rate, the minimum scan rate including at least a minimum product type specific scan rate determined based, at least in part, on a product type;

determining, in the second POS system, that the scan rate for the customer exceeds the minimum scan rate; and

responsive to determining that the scan rate for the customer exceeds the minimum scan rate, providing a reward to the customer.

2. The method of claim 1 , wherein selecting comprises:

selecting the second POS system according to a type of the error condition.

3. The method of claim 1 , further comprising, responsive to determining that the scan rate for the customer does not exceed the minimum scan rate, sending a notification to a communication device of an agent.

4. The method of claim 1 , further comprising:

detecting an item to be purchased by the customer; and

responsive to determining a type for the item and that the type is flagged, initiating an action.

5. The method of claim 1 , further comprising:

within at least one of the first POS system or the second POS system, adding to the transaction an item selected for purchase by the customer at a third-party kiosk located on-premises with the first POS system.

6. A system comprising:

a processor configured to initiate executable operations comprising:

detecting an error condition at a first point-of-sale (POS) system during a transaction for a customer, wherein the first POS system is a first self-service POS system;

selecting a second POS system to receive information relating to the transaction, wherein the second POS system is a second self-service POS system;

responsive to the error condition, transferring the information relating to the transaction to the second POS system without human intervention;

clearing the transaction at the first POS system;

continuing the transaction at the second POS system;

comparing a scan rate for the customer with a minimum scan rate, the minimum scan rate including at least a minimum product type specific scan rate determined based, at least in part, on a product type;

determining that the scan rate for the customer exceeds the minimum scan rate; and

responsive to determining that the scan rate for the customer exceeds the minimum scan rate, providing a reward to the customer.

7. The system of claim 6 , wherein selecting comprises:

selecting the second POS system according to a type of the error condition.

8. The system of claim 6 , further comprising, responsive to determining that the scan rate for the customer does not exceed the minimum scan rate, sending a notification to a communication device of an agent.

9. The system of claim 6 , wherein the processor is further configured to initiate executable operations comprising:

detecting an item to be purchased by the customer; and

responsive to determining a type for the item and that the type is flagged, initiating an action.

10. The system of claim 6 , wherein the processor is further configured to initiate executable operations comprising:

within at least one of the first POS system or the second POS system, adding to the transaction an item selected for purchase by the customer at a third-party kiosk located on-premises with the first POS system.

11. A computer program product comprising:

a computer readable storage medium having stored thereon program code that, when executed, configures a processor to perform executable operations, wherein the computer readable storage medium is a hardware comprising:

detecting an error condition at a first point-of-sale (POS) system during a transaction for a customer, wherein the first POS system is a first self-service POS system;

selecting a second POS system to receive information relating to the transaction, wherein the second POS system is a second self-service POS system;

responsive to the error condition, transferring the information relating to the transaction to the second POS system without human intervention;

clearing the transaction at the first POS system;

continuing the transaction at the second POS system;

comparing a scan rate for the customer with a minimum scan rate, the minimum scan rate including at least a minimum product type specific scan rate determined based, at least in part, on a product type;

determining that the scan rate for the customer exceeds the minimum scan rate; and

responsive to determining that the scan rate for the customer exceeds the minimum scan rate, providing a reward to the customer.

12. The computer program product of claim 11 , wherein selecting comprises:

selecting the second POS system according to a type of the error condition.

13. The computer program product of claim 11 , further comprising, responsive to determining that the scan rate for the customer does not exceed the minimum scan rate, sending a notification to a communication device of an agent.

14. The computer program product of claim 11 , wherein the computer readable storage medium has stored thereon further program code that, when executed, configures a processor to perform executable operations comprising:

detecting an item to be purchased by the customer; and

responsive to determining a type for the item and that the type is flagged, initiating an action.

15. The computer program product of claim 11 , wherein the computer readable storage medium has stored thereon further program code that, when executed, configures a processor to perform executable operations comprising:

within at least one of the first POS system or the second POS system, adding to the transaction an item selected for purchase by the customer at a third-party kiosk located on-premises with the first POS system.