Content and context based handling of instant messages
View Patent ↗Instant message systems are enhanced by establishing at least one handling rule that is evaluated in an instant messaging environment, each established handling rule defining a condition based upon at least one of identified content or identified context, and a corresponding event handling action to be performed within the instant message environment. Upon identifying an instant message conversation within the instant message environment between a user and a correspondent, each handling rule is evaluated and the event handling action of an associated handling rule is performed if it is determined that the condition of handling rule is satisfied. Further, an indication that the corresponding event action was performed is conveyed to a corresponding user.
1. A method of processing instant message transactions comprising:
logging a first instant message client into an instant message server;
obtaining from the instant message server, at least one handling rule that is evaluated in an instant messaging environment in response to receipt of a message, each handling rule defining a condition based upon at least one of identified content or identified context, and a corresponding event handling action to be performed within the instant message environment;
identifying an instant message conversation within the instant message environment between a user and a correspondent;
evaluating each handling rule;
performing the corresponding event handling action of an associated handling rule if it is determined that the condition of that handling rule is satisfied; and
conveying to the user participating in the instant message conversation, an indication that the corresponding event handling action was performed.
2. The method according to claim 1 , wherein at least one handling rule is autonomically generated based upon a dynamic evaluation of at least one of a user or a community of instant message users.