IP Library Granted Patent US 9,600,229
Granted Patent B2
US 9,600,229 · App. 14/478,658 · Granted Mar 21, 2017

Location based responses to telephone requests

Inventors: Gudmundur Hafsteinsson (Los Gatos, CA); Michael J. LeBeau (New York, NY); Natalia Marmasse (Ichud, IS); Sumit Agarwal (Washington, DC); Dipchand Nishar (Los Altos, CA)
Assignee: Google Inc.
G06F3/167G10L15/26G10L15/265H04M1/72522H04W4/14
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Quick Facts
Patent No.
US 9,600,229
App. No.
14/478,658
Granted
Mar 21, 2017
Kind
B2
Abstract

A method for receiving processed information at a remote device is described. The method includes transmitting from the remote device a verbal request to a first information provider and receiving a digital message from the first information provider in response to the transmitted verbal request. The digital message includes a symbolic representation indicator associated with a symbolic representation of the verbal request and data used to control an application. The method also includes transmitting, using the application, the symbolic representation indicator to a second information provider for generating results to be displayed on the remote device.

Claims (41)

1. A method comprising:

transmitting, by a computing device and to a first information provider, a verbal request;

receiving, by the computing device and from the first information provider, a digital message comprising a symbolic representation of the verbal request;

identifying a predetermined application identifier associated with the first information provider;

launching, on a computing device and based on the application identifier, an application that corresponds to the application identifier; and

transmitting, using the application and to a second information provider different than the first information provider, a query based on the symbolic representation, such that the second information provider generates results, responsive to the query, for display by the computing device.

2. The method of claim 1 , further comprising:

requesting confirmation from the user that the symbolic representation is accurate.

3. The method of claim 1 , wherein the results include a map that indicates a location to which the verbal request was directed.

4. The method of claim 1 , wherein the results include directions to a location to which the verbal request was directed.

5. The method of claim 4 , wherein the directions indicate a starting location provided by the verbal request.

6. The method of claim 1 , wherein the results indicate one or more street addresses for locations that correspond to the verbal request.

7. The method of claim 1 , wherein the verbal request comprises a recorded message.

8. The method of claim 1 , further comprising:

receiving, at the computing device, a user selection of a particular result from the results generated by the second information provider; and

displaying, at the computing device, a map of a location associated with the user selection.

9. A system comprising:

one or more computer processors; and

one or more non-transitory computer readable devices that include instructions that, when executed by the one or more computer processors, causes the processors to perform operations, the operations comprising:

transmitting, to a first information provider, a verbal request;

receiving, from the first information provider, a digital message comprising a symbolic representation of the verbal request;

identifying a predetermined application identifier associated with the first information provider;

launching, based on the application identifier, an application that corresponds to the application identifier; and

transmitting, using the application and to a second information provider different than the first information provider, a query based on the symbolic representation, such that the second information provider generates results, responsive to the query, for display by a computing device.

10. The system of claim 9 , wherein the operations further comprise:

requesting confirmation from the user that the symbolic representation is accurate.

11. The system of claim 9 , wherein the results include a map that indicates a location to which the verbal request was directed.

12. The system of claim 11 , wherein the results include directions to a location to which the verbal request was directed.

13. The system of claim 12 , wherein the directions indicate a starting location provided by the verbal request.

14. The system of claim 9 , wherein the results indicate one or more street addresses for locations that correspond to the verbal request.

15. The system of claim 9 , wherein the verbal request comprises a recorded message.

16. One or more non-transitory computer-readable media storing instructions that, when executed by a processor, perform operations comprising:

transmitting, to a first information provider, a verbal request;

receiving, from the first information provider, a digital message comprising a symbolic representation of the verbal request;

identifying a predetermined application identifier associated with the first information provider;

launching, based on the application identifier, an application that corresponds to the application identifier; and

transmitting, using the application and to a second information provider different than the first information provider, a query based on the symbolic representation, such that the second information provider generates results, responsive to the query, for display by a computing device.

17. The tangible computer-readable media of claim 16 , wherein the operations further comprise requesting confirmation from the user that the symbolic representation is accurate.

18. The tangible computer-readable media of claim 16 , wherein the results include a map that indicates a location to which the verbal request was directed.

19. The tangible computer-readable media of claim 16 , wherein the results include directions to a location to which the verbal request was directed.

20. The tangible computer-readable media of claim 19 , wherein the directions indicate a starting location provided by the verbal request.

Assignments (2)
CHANGE OF NAME Recorded Oct 2, 2017
From: GOOGLE INC.
To: GOOGLE LLC
Reel/Frame 044097/0658 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 5, 2014
From: HAFSTEINSSON, GUDMUNDUR; LEBEAU, MICHAEL J.; MARMASSE, NATALIA; AGARWAL, SUMIT; NISHAR, DIPCHAND
To: GOOGLE INC.
Reel/Frame 034111/0186 →
Continuity (3)
Continuation 14150134 · Jan 8, 2014
Continuation 11695333 · Apr 2, 2007
Related Publication 20140380170A1 · Dec 25, 2014