IP Library Granted Patent US 8,347,203
Granted Patent B1
US 8,347,203 · App. 11/252,566 · Granted Jan 1, 2013

Methods and systems for defining a form navigational structure

Assignee: Verizon Data Services LLC
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Quick Facts
Patent No.
US 8,347,203
App. No.
11/252,566
Granted
Jan 1, 2013
Kind
B1
Abstract

Systems and methods for defining a form navigational structure associated with at least one node in a process flow may comprise selecting a node form for the at least one node in the process flow, the node form identifying a plurality of displayable forms. Furthermore, the systems and methods may include defining a plurality of node steps for the node, each node step corresponding to a displayable screen associated with a subset of the plurality of displayable forms. Moreover, the systems and methods may include establishing a hierarchical tree structure associating the plurality of node steps, branches in the hierarchical tree structure having associated validation rules.

Claims (44)

1. A method for defining a form navigational structure associated with a node in a process flow, the method comprising:

selecting a node form for the node in the process flow, the node form identifying a plurality of first displayable forms included within a ticket, the ticket being routed through the process flow from the node to another node, wherein the node comprises a location in the routing of the ticket that receives human intervention in the process flow;

defining a plurality of node steps for the node, the node steps corresponding to displayable screens associated with subsets of the first displayable forms; and

establishing a hierarchical tree structure associating the plurality of node steps,

wherein:

branches in the hierarchical tree structure have associated validation rules, and

the associated validation rules define a navigational flow through the node steps of the hierarchical tree structure.

2. The method of claim 1 , wherein the first displayable forms include at least one user definable field.

3. The method of claim 1 , wherein the validation rules are user definable.

4. The method of claim 1 , wherein the validation rules comprise business rules associated with an enterprise using the process flow.

5. The method of claim 1 , wherein the ticket comprises one or more second displayable forms, the ticket configured to pass through at least another node in the process flow.

6. The method of claim 1 , wherein the first displayable forms have access levels defining a level of human intervention associated with the first displayable forms.

7. The method of claim 1 , wherein the access levels comprise one of create new, edit, view, and special.

8. The method of claim 7 , wherein special comprises partial view and partial edit.

9. A system for defining a form navigational structure associated with a node in a process flow, the system comprising:

a memory storage for maintaining a database; and

a processing unit coupled to the memory storage, wherein the processing unit is operative to:

select a node form for the node in the process flow, the node form identifying a plurality of first displayable forms included within a ticket, the ticket being routed through the process flow from the node to another node, wherein the node comprises a location in the routing of the ticket that receives human intervention in the process flow;

define a plurality of node steps for the node, the node steps corresponding to displayable screens associated with subsets of the first displayable forms; and

establish a hierarchical tree structure associating the plurality of node steps,

wherein:

branches in the hierarchical tree structure have associated validation rules, and

the associated validation rules define a navigational flow through the node steps of the hierarchical tree structure.

10. The system of claim 9 , wherein the first displayable forms include at least one user definable field.

11. The system of claim 9 , wherein the validation rules are user definable.

12. The system of claim 9 , wherein the validation rules comprise business rules associated with an enterprise using the process flow.

13. The system of claim 9 , wherein the ticket comprises one or more second displayable forms, the ticket configured to pass through at least another node in the process flow.

14. The system of claim 9 , wherein the first displayable forms have access levels defining a level of human intervention associated with the first displayable forms.

15. The system of claim 9 , wherein the access levels comprise one of create new, edit, view, and special.

16. The system of claim 15 , wherein special comprises partial view and partial edit.

17. A non-transitory computer-readable storage medium storing a set of instructions that, when executed by a processor, perform a method for defining a form navigational structure associated with a node in a process flow, the method comprising steps performed by the processor of:

selecting a node form for the node in the process flow, the node form identifying a plurality of first displayable forms included within a ticket, the ticket being routed through the process flow from the node to another node, wherein the node comprises a location in the routing of the ticket that receives human intervention in the process flow;

defining a plurality of node steps for the node, the node steps corresponding to displayable screens associated with subsets of the first displayable forms; and

establishing a hierarchical tree structure associating the plurality of node steps,

wherein:

branches in the hierarchical tree structure have associated validation rules, and

the associated validation rules define a navigational flow through the node steps of the hierarchical tree structure.

18. The non-transitory computer-readable storage medium of claim 17 , wherein the first displayable forms include at least one user definable field.

19. The non-transitory computer-readable storage medium of claim 17 , wherein the validation rules are user definable.

20. The non-transitory computer-readable storage medium of claim 17 , wherein the validation rules comprise business rules associated with an enterprise using the process flow.

21. The non-transitory computer-readable storage medium of claim 17 , wherein the ticket comprises one or more second displayable forms, the ticket configured to pass through at least another node in the process flow.

22. The non-transitory computer-readable storage medium of claim 17 , wherein the first displayable forms have access levels defining a level of human intervention associated with the first displayable forms.

23. The non-transitory computer-readable storage medium of claim 17 , wherein the access levels comprise one of create new, edit, view, and special.

24. The non-transitory computer-readable storage medium of claim 23 , wherein special comprises partial view and partial edit.

Assignments (3)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 28, 2014
From: VERIZON DATA SERVICES LLC
To: VERIZON PATENT AND LICENSING INC.
Reel/Frame 033428/0643 →
CHANGE OF NAME Recorded Feb 11, 2011
From: VERIZON DATA SERVICES INC.
To: VERIZON DATA SERVICES LLC
Reel/Frame 025791/0748 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 19, 2005
From: SETIAWAN, EDY; SINGH, AMIT; ABRAHIM, FARIBORZ; KOTHA, ROOPA
To: VERIZON DATA SERVICES INC.
Reel/Frame 017131/0015 →
Continuity (3)
Continuation In Part 10898110 · Jul 23, 2004
Continuation In Part 10898111 · Jul 23, 2004
Continuation In Part 10897744 · Jul 23, 2004