Apparatus and method for intelligent call waiting
In some embodiments, an intelligent call waiting system may include one or more of the following features: (a) a data storage device having, (i) an intelligent call waiting program that allows a first user to be notified when a second user desires a first user's presence information, and (b) a processor coupled to the data storage device that executes the intelligent call waiting program.
1 . An intelligent call waiting system comprising:
a data storage device comprising:
an intelligent call waiting program that allows a first user to be notified when a second user desires a first user's presence information; and
a processor coupled to the data storage device that executes the intelligent call waiting program.
2 . The system of claim 1 , wherein the first user initiates the intelligent call waiting program.
3 . The system of claim 1 , wherein the intelligent call waiting program determines if the second user initiated a tell-me-when instruction.
4 . The system of claim 2 , wherein the intelligent call waiting program determines if the first user initiated intelligent call waiting for the second user.
5 . The system of claim 1 , wherein the intelligent call waiting program notifies the first user by any one of a Windows pop-up, email, SMS, page, IM, or voice call.
6 . The system of claim 1 , wherein the intelligent call waiting program notifies the first user what the second user desires to know about the first user's presence information.
7 . The system of claim 1 , wherein the intelligent call waiting program determines what tool to use to notify the first user of the second user's interest.
8 . A method for intelligent call waiting, the method comprising the steps of:
determining if intelligent call waiting was initiated by a first user;
determining if a Tell-Me-When function was initiated by a second user to notify the second user when the first user is available for communications; and
notifying the first user that the second user has initiated the Tell-Me-When function.
9 . The method of claim 8 , further comprising the step of receiving the first user's presence state.
10 . The method of claim 8 , further comprising the step of maintaining the first user's presence state.
11 . The method of claim 8 , further comprising the step of determining if the first user initiated the intelligent call waiting for the second user.
12 . The method of claim 8 , further comprising the step terminating the intelligent waiting.
13 . The method of claim 8 , wherein the intelligent call program operates over a presence-based communications network.
14 . A machine readable medium comprising machine executable instructions, including:
intelligent call instructions that allow a first user to input a second user to be monitored for initiating a Tell-Me-When instruction;
determination instructions that determine if the second user has initiated a Tell-Me-When instruction to notify the second user when the first user has presence information of interest to the second user; and
notification instructions that notify the first user if the second user has initiated the Tell-Me-When instructions.
15 . The medium of claim 14 , wherein the notification instructions notify the first user by any one of Windows pop-up, email, SMS, page, IM, or voice call.
16 . The medium of claim 14 , wherein the notification instructions notify the first user what the second user desires to know about the first user's presence information.
17 . The medium of claim 14 , wherein the notification instructions notify the first user of a second user's interest.
18 . The medium of claim 14 , wherein the second user initiates the Tell-Me-When instructions based upon the first user's presence information.
19 . The medium of claim 14 , wherein the first user's presence information is maintained on a presence-based telecommunications system.
20 . The medium of claim 14 , further comprising identification instructions that determine whether the second user was inputted into the intelligent call instructions by the first user.