IP Library Granted Patent US 8,583,634
Granted Patent B2
US 8,583,634 · App. 11/951,004 · Granted Nov 12, 2013

System and method for determining social rank, relevance and attention

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Quick Facts
Patent No.
US 8,583,634
App. No.
11/951,004
Granted
Nov 12, 2013
Kind
B2
Abstract

A method, apparatus and computer program product for determining social rank, relevance and attention is presented. Persons who communicate with a user are determined. A Communications Rank (CommRank) is determined for the persons for said user, the CommRank taking into account a damping factor of prestige of the persons who communicate with the user, a total number of persons communicating with the user; a rank of a collection of linked communications to and from the user, and a proportional distribution of prestige between the user and the collection of linked communications to and from the user.

Claims (58)

1. A method of determining social rank, relevance and attention comprising:

determining a plurality of persons who communicate with a user;

determining a Communications Rank (CommRank) for each of two or more persons in the determined plurality of persons, each determined CommRank taking into account a damping factor of prestige of persons who communicate with the user, a total number of persons communicating with the user, a rank of a collection of linked communications to and from the user, and a proportional distribution of prestige between the user and the collection of linked communications to and from the user, wherein a CommRank is determined in accordance with the formula:

CRw ( ui )=(1− d )/ N+d* SUM CRw ( uj )× p ( uj, ui ),

wherein ui=a recipient user, uj=a collection of linked communications to and from persons for ui, d=a damping factor of prestige linked people, N=a total number of people communicated with (to and from), and p=a proportional distribution of prestige between uj and ui;

prioritizing a plurality of incoming communications originated by the two or more persons according to determined CommRanks for the two or more persons; and

selecting an optimum communication mode to communicate with a person originating an incoming communication, in the plurality of incoming communications, based on a determined CommRank for the person.

2. The method of claim 1 further comprising:

generating a graphical mapping showing the determined CommRanks for the two or more persons.

3. The method of claim 1 further comprising:

utilizing the determined CommRank of the person to plan future communications with the person.

4. The method of claim 1 further comprising:

identifying one or more popular persons in the plurality of persons according to the determined CommRanks of the identified one or more popular persons.

5. The method of claim 1 wherein p(uj, ui) is determined in accordance with the formula:

p ( uj, ui )= W ( ui, uj )/SUM W ( vj,vk ),

wherein W=a proportional share of communication links to and from persons for ui.

6. A non-transitory computer readable storage medium having computer readable code thereon for determining social rank, relevance and attention, the medium comprising:

instructions for determining a plurality of persons who communicate with a user;

instructions for determining a Communications Rank (CommRank) for each of two or more persons in the determined plurality of persons each determined CommRank taking into account a damping factor of prestige of persons who communicate with the user, a total number of persons communicating with the user, a rank of a collection of linked communications to and from the user, and a proportional distribution of prestige between the user and the collection of linked communications to and from the user, wherein a CommRank is determined in accordance with the formula:

CRw ( ui )=(1− d )/ N+d* SUM CRw ( uj )× p ( uj, ui ),

wherein ui=a recipient user, uj=a collection of linked communications to and from persons for ui, d=a damping factor of prestige linked people, N=a total number of people communicated with (to and from), and p=a proportional distribution of prestige between uj and ui;

instructions for prioritizing a plurality of incoming communications originated by the two or more persons according to determined CommRanks for the two or more persons; and

instructions for selecting an optimum communication mode to communicate with a person originating an incoming communication, in the plurality of incoming communications, based on a determined CommRank for the person.

7. The non-transitory computer readable medium of claim 6 further comprising:

instructions for generating a graphical mapping showing the determined CommRanks for the two or more persons.

8. The non-transitory computer readable medium of claim 6 further comprising:

instructions for utilizing the determined CommRank of the person to plan future communications with the person.

9. The non-transitory computer readable medium of claim 6 further comprising:

instructions for identifying popular persons in the plurality of persons according to the determined CommRanks of the identified one or more popular persons.

10. The non-transitory computer readable medium of claim 6 wherein p(uj, ui) is determined in accordance with the formula:

p ( uj, ui )= W ( ui, uj )/SUM W ( vj,vk ),

wherein W=a proportional share of communication links to and from

a memory;

a processor; persons for ui.

11. A computer system comprising:

a memory;

a processor;

a communications interface;

an interconnection mechanism coupling the memory, the processor and the communications interface; and

wherein the memory is encoded with an application for determining social rank, relevance and attention that when performed on the processor causes the computer system to:

determine a plurality of persons who communicate with a user;

determine a Communications Rank (CommRank) for each of two or more persons in the plurality of persons, each determined CommRank taking into account a damping factor of prestige of persons who communicate with the user, a total number of persons communicating with the user, a rank of a collection of linked communications to and from the user, and a proportional distribution of prestige between the user and the collection of linked communications to and from the user, wherein a CommRank is determined in accordance with the formula:

CRw ( ui )=(1− d )/ N+d* SUM CRw ( uj )× p ( uj, ui ),

wherein ui=a recipient user, uj=a collection of linked communications to and from persons for ui, d=a damping factor of prestige linked people, N=a total number of people communicated with (to and from), and p=a proportional distribution of prestige between uj and ui;

prioritize a plurality of incoming communications originated by the two or more persons according to determined CommRanks for the two or more persons; and

select an optimum communication mode to communicate with a person originating an incoming communication, in the plurality of incoming communications, based on a determined CommRank for the person.

12. The computer system of claim 11 wherein the application when performed on the processor further causes the computer system to:

generate a graphical mapping showing the determined CommRanks for the two or more persons.

13. The computer system of claim 11 wherein the application when performed on the processor further causes the computer system to:

utilize the determined CommRank for the person originating an incoming communication to plan future communications with the person.

14. The computer system of claim 11 wherein the application when performed on the processor further causes the computer system to:

identify popular persons in the plurality of persons according to the determined CommRanks of the identified one or more persons.

15. The computer system of claim 11 , wherein p(uj, ui) is determined in accordance with the formula:

p ( uj, ui )= W ( ui, uj )/SUM W ( vj,vk ),

wherein W=a proportional share of communication links to and from persons for ui.

16. The method of claim 1 wherein the optimum communication mode is an electronic mode of communications.

17. The non-transitory computer readable storage medium of claim 6 wherein the optimum communication mode is an electronic mode of communications.

18. The computer system of claim 11 wherein the optimum communication mode is an electronic mode of communications.

Assignments (10)
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
REASSIGNMENT Recorded Jun 26, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021156/0734 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 12, 2008
From: MACVARISH, RICHARD BRUCE
To: AVAYA TECHNOLOGY LLC
Reel/Frame 020498/0279 →