Multimedia interactive telephony services
View Patent ↗In a multimedia interactive telephony system, a voice service server generates dynamic content intended for consumption by a communication device. The dynamic content is sent to a gateway where it is transformed from to an intermediate content format appropriate for rendering at the communication device. The user may interact with the transformed dynamic content rendered on the communication device, causing the arguments to be sent to the voice server, thus allowing user interactivity with the voice service. The voice services server may also generate dynamic content for simultaneous consumption by multiple communication devices, each of which may independently render an intermediate content format appropriate to it. The voice services server may also generate the dynamic content for the communication device while the communication device is not currently engaged in an active call.
1. A method for multimedia interactive telephony comprising:
receiving by a gateway server dynamic content from a voice services server using a first telephony protocol, wherein the dynamic content comprises arguments that uniquely identify voice services user interface actions; wherein the dynamic content received from the voice services server is generated for simultaneous consumption by multiple communication devices with different content rendering capabilities;
transforming by the gateway server the dynamic content from a first telephony protocol to a second telephony protocol, and transforming by the gateway server the dynamic content into an intermediate content format appropriate for rendering by a user communication device, wherein the intermediate content format comprises graphical user interface elements corresponding to the arguments that uniquely identify the voice services user interface actions;
transmitting by the gateway server the transformed dynamic content in the intermediate content format to the user communication device using the second telephony protocol;
receiving by the gateway from the user communication device an argument corresponding to user interaction with the graphical user interface elements on the communication device;
transmitting by the gateway to the voice services server the argument corresponding to the user interaction with the dynamic content rendered by the user communication device.