Interactive hospitality system
View Patent ↗A hospitality system has at least one database for storing guest preferences regarding environment variables, for storing a national and/or regional origin or personal attributes of the guest. According to embodiments, advanced evacuation systems and entertainment systems are provided which fit the guest's preferences and origin.
1. A hospitality system, comprising:
at least one database storing an origin of a respective guest;
an emergency system individually announcing an alarm in each guest room by taking into account the origin of the respective guest; and
a central server that automatically directs a phone call to each guest room whereby an alarm announcement is announced by a spoken announcement and whereby the language of the announcement is adjusted to the origin of the respective guest.
2. The hospitality system as claimed in claim 1 wherein the origin is selected from the group consisting of national origin, regional origin and combinations thereof.
3. The hospitality system as claimed in claim 1 wherein the alarm is announced by a siren and whereby the sound of the siren is set to a standardized siren sound of the origin of the respective guest.
4. The hospitality system as claimed in claim 1 further comprising an entertainment system that displays an evacuation plan on a screen in the respective guest room wherein said plan is adapted to a location of the guest room.
5. The hospitality system as claimed in claim 1 wherein the emergency system detects an alarm situation resulting in the alarm announcement.
6. The hospitality system as claimed in claim 1 , wherein a confirmation from the guest is requested by the central server such that the guest confirms having received the announcement.
7. The hospitality system as claimed in claim 1 , wherein the central server reports guest rooms with a human presence to a rescue center.