Method and System to Automatically Change or Update the Configuration or Setting of a Communication System

1 . A method for automatically changing or updating a configuration or setting of a communication system comprising:

providing information to the communication system, the information comprising natural human language;

storing the information in a digital storage device;

detecting a triggering event in the information; and

changing the configuration or setting of the communication system automatically using a processor; and

wherein the information is an input to the communication system, an input from at least one alternate communication system, or a combination of an input to the communication system and an input from the at least one alternate communication system.

2 . The method of claim 1 , further comprising gathering the information by collecting status information from at least one server used by the communication system.

3 . The method of claim 1 , further comprising the communication system gathering information by employing at least one keystroke listener running on at least one terminal device used by the communication system.

4 . The method of claim 1 , further comprising matching an expression contained in the information with natural human language data and extracting matched human language information.

5 . The method of claim 4 , further comprising changing the configuration or setting of the communication system according to the matched human language information.

6 . The method of claim 5 , further comprising the communication system performing at least one communication action, the communication action being triggered by a change of the configuration or setting of the communication system according to the matched human language information.

7 . The method of claim 1 , wherein the processor comprises a learning algorithm based on a monitoring of correlated behavior of at least one user of the communication system.

8 . The method of claim 7 , wherein the learning algorithm is a discrete optimization algorithm.

9 . The method of claim 7 , wherein the learning algorithm is a stochastic optimization algorithm.

10 . The method of claim 1 , wherein the processor is a processor of the communication system, a processor of the at least one alternate communication system, a processor in a user device connected to the communication system, or a processor in a user device connected to the at least one alternate communication system.

11 . A device for automatically changing or updating a configuration or setting of a communication system comprising:

a processor that provides information to the communication system, the information comprising natural human language;

a digital storage device that stores the information;

the processor that detects a triggering event in the information; and

the processor that automatically changes the configuration or setting of the communication system; and

wherein the information is an input to the communication system, an input from at least one alternate communication system, or a combination of an input to the communication system and an input from the at least one alternate communication system.

12 . The device of claim 11 , wherein the processor gathers the information by collecting status information from at least one server used by the communication system.

13 . The device of claim 11 , wherein the processor gathers information by employing at least one keystroke listener running on at least one terminal device used by the communication system.

14 . The device of claim 11 , wherein the processor matches an expression contained in the information with natural human language data and extracts matched human language information.

15 . The device of claim 14 , wherein the information processing means changes the configuration or setting of the communication system according to the matched human language information.

16 . The device of claim 15 , wherein the communication system performs at least one communication action, the communication action being triggered by a change of the configuration or setting of the communication system according to the matched human language information.

17 . The device of claim 11 , wherein the processor has a learning algorithm based on a monitoring of correlated behavior of at least one user of the communication system.

18 . The device of claim 17 , wherein the learning algorithm is a discrete optimization algorithm.

19 . The device of claim 18 , wherein the learning algorithm is a stochastic optimization algorithm.

20 . The device of claim 11 , wherein the processor is a processor of the communication system, a processor of the at least one alternate communication system, a processor in a user device connected to the communication system, or a processor in a user device connected to the at least one alternate communication system.