Provision of telephony Caller ID service via common instant communications clients
An approach is provided for supporting telephony services over a data network. A communication network establishes a voice session from a calling station to a called station associated with a user. A service platform, in communication with the communication network, obtains Caller ID information corresponding to the voice session, and determines an instant communication client of the user. The Caller ID information is transmitted over the data network to the instant communication client for display of the Caller ID information.
1. A non-transitory computer-readable medium carrying one or more sequences of one or more instructions for supporting telephony services over a data network, the one or more sequences of one or more instructions including instructions which, when executed by one or more processors, cause the one or more processors to perform the steps of:
determining that a voice session from a calling station is destined to called station associated with a user;
obtaining an identifier associated with the calling station;
determining an instant communication client of the user; and
forwarding the identifier over the data network to the instant communication client, wherein the voice session is terminated at the called station and the instant communication client displays the identifier to the user.
2. A non-transitory computer-readable medium according to claim 1 , wherein the called station is among a plurality of called stations associated with the user, the computer-readable medium further including instructions for causing the one or more processors to perform the steps of:
receiving another identifier associated with a different called station; and
forwarding the other identifier to the instant communication client, wherein the instant communication client displays the identifiers concurrently.
3. A non-transitory computer-readable medium according to claim 1 , wherein the instant communication client is among a plurality of instant communication clients, the computer-readable medium further including instructions for causing the one or more processors to perform the step of:
forwarding the identifier to one or more of the instant communication clients.
4. A non-transitory computer-readable medium according to claim 1 , the computer-readable medium further including instructions for causing the one or more processors to perform the step of:
accessing a user database for a profile of the user, wherein the profile specifies the called station for monitoring and the instant communication client for displaying the identifier.
5. A non-transitory computer-readable medium according to claim 4 , the computer-readable medium further including instructions for causing the one or more processors to perform the steps of:
receiving a request to modify the profile of the user; and
modifying the profile based on the request.
6. A non-transitory computer-readable medium according to claim 1 , wherein the instant communication client is resident on one of a computer system, a Personal Digital Assistant (PDA), a cellular phone, a gaming console, and a web appliance.
7. A non-transitory computer-readable medium according to claim 1 , wherein the voice session is one of a Plain Old Telephone Service (POTS) call and a Voice over Internet Protocol (VoIP) call.
8. A non-transitory computer-readable medium according to claim 1 , wherein the identifier is derived from an Automatic Number Identification (ANI) information.
9. A non-transitory computer-readable medium according to claim 1 , the computer-readable medium further including instructions for causing the one or more processors to perform the steps of:
receiving another identifier associated with a calling station; and
forwarding the other identifier to the instant communication client, wherein the instant communication client displays the identifiers concurrently.
10. A non-transitory computer-readable medium according to claim 9 , wherein the other identifier is derived from a Dialed Number Identification Service (DNIS) number.
11. A non-transitory computer-readable medium according to claim 1 , the computer-readable medium further including instructions for causing the one or more processors to perform the steps of:
determining whether the instant communication client is available; and
if the instant communication client is not available, storing the identifier for later delivery.
12. A non-transitory computer-readable medium according to claim 1 , the computer-readable medium further including instructions for causing the one or more processors to perform the step of:
appending supplemental information to the identifier, wherein the supplemental information includes one of time stamp information and advertisement information.
13. A non-transitory computer-readable medium according to claim 1 , the computer-readable medium further including instructions for causing the one or more processors to perform the steps of:
associating a user with one or more called stations including the called station; and
associating the user with one or more instant communication clients including the instant communication client.