Intelligent calling pattern recognition and adaptive user dialing interface
View Patent ↗A method of configuring a telephone, comprising configuring a plurality of self-labeling role keys to represent respective user roles, and configuring a plurality of self-labeling role associated keys associated with respective ones of the self-labeling role keys such that upon user selection of one of the self-labeling role keys representing a predetermined user role, the plurality of self-labeling role associated keys are presented to the user for invoking respective features associated with the selected user role. The method incorporates end user behavior patterns to collect programmable key data for the system to automatically update dynamic programmable keys, in conjunction with role associated keys or role independent keys.
1. In a telephone device having a plurality of programmable keys, a method for collecting programmable key data to configure said plurality of programmable keys comprising:
detecting communication patterns for user roles;
determining common parties involved in said communication patterns;
establishing a plurality of self-labeling role keys to represent said user roles; and
establishing a plurality of self-labeling role associated keys corresponding with respective ones of said self-labeling role keys displaying said common parties;
wherein upon user selection of one of said self-labeling role keys, said selection representing a current active user role, said plurality of self-labeling role associated keys are presented to said user for invoking a call to one of said common parties associated with said current active user role,
wherein for each of said self-labeling role keys said plurality of self-labeling role associated keys are presented on said telephone as an overlay of said programmable feature keys configured for a prime line of said telephone device.
2. The method for collecting said programmable key data to configure said plurality of programmable keys of claim 1 , comprising updating said plurality of self-labeling role associated keys when a new active user role is selected.
3. The method for collecting said programmable key data to configure said plurality of programmable keys of claim 1 , comprising updating said plurality of self-labeling role associated keys when said communication patterns change.
4. The method for collecting said programmable key data to configure said plurality of programmable keys of claim 1 , wherein detecting communication patterns for user roles comprises evaluating calls based on at least one of presence, location and time of day.
5. The method for collecting said programmable key data to configure said plurality of programmable keys of claim 1 , comprising prioritizing communication patterns into a plurality of bins defined by time.
6. The method for collecting said programmable key data to configure said plurality of programmable keys of claim 1 , comprising displaying a name and number of one of said common parties next to said self-labeling role associated keys.