IP Library Granted Patent US 10,009,437
Granted Patent B2
US 10,009,437 · App. 13/373,610 · Granted Jun 26, 2018

Media delivery by preferred communication format

Inventors: Paul Andrew Erb (Ottawa, CA); Peter Matthew Hillier (Ottawa, CA)
Assignee: Mitel Networks Corporation
H04L67/2823H04L67/306H04M1/72547H04M1/72569
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Quick Facts
Patent No.
US 10,009,437
App. No.
13/373,610
Granted
Jun 26, 2018
Kind
B2
Abstract

The present disclosure relates to communication formats and more particularly, to media delivery by preferred communication formats. In one illustrative embodiment, communications between an originator and receiver can be converted into a format preference based on the receiver's context. The context can refer to device type, application usage, time of day, location and user role. The originator can be free to choose their desired format of communication and the recipient can be equally free to choose the best suited format to receive the message. In outgoing communications, the receiver can use their own defined format and the communications can be converted into the originator's chosen format. Media format conversion can be performed unilaterally, for example, the first person can send an email which can be translated to speech for the second person who responds by voice which can be received as voice by the first person.

Claims (20)

1. A method comprising:

during a call between a communication module and a first device the communication module receiving communications from the first device in an audio call format;

the communication module identifying that said call has been terminated;

the communication module converting said communications received in said audio call format into a text format;

the communication module providing said communications converted into said text format to a second device;

the communication module receiving communications from said second device in said text format;

the communication module converting said communications received from said second device into said audio call format; and

the communication module providing said communications converted into said audio call format to said first device;

wherein the step of providing said communications converted into said audio call format to said first device comprises the communication module initiating a call back to said first device.

2. The method of claim 1 , wherein providing said communications converted into said text format to said second device comprises sending said converted communications using store-and-forward techniques.

3. A non-transient computer readable medium containing program instructions for causing a computer to perform the method of:

during a call between a communication module and a first device the communication module receiving communications from the first device in an audio call format;

the communication module identifying that said call has been terminated;

the communication module converting said communications received in said audio call format into a text format;

the communication module providing said communications converted into said text format to a second device;

the communication module receiving communications from said second device in said text format;

the communication module converting said communications received from said second device into said audio call format; and

the communication module providing said communications converted into said audio call format to said first device;

wherein the step of providing said communications converted into said audio call format to said first device comprises the communication module initiating a call back to said first device.

4. The non-transient computer readable medium according to claim 3 , further containing program instructions for sending said communications converted into said text format to said second device using store-and-forward techniques.

Assignments (25)
SECURITY INTEREST Recorded Jun 30, 2025
From: MLN US HOLDCO LLC; MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: U.S. PCI SERVICES, LLC
Reel/Frame 071758/0843 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ANKURA TRUST COMPANY, LLC
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL CLOUD SERVICES, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071722/0721 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ACQUIOM AGENCY SERVICES LLC
To: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071730/0632 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071712/0821 →
SECURITY INTEREST Recorded Jun 20, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 071676/0815 →
SECURITY INTEREST Recorded Mar 12, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 070689/0857 →
NOTICE OF SUCCESSION OF AGENCY - 5L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ANKURA TRUST COMPANY, LLC
Reel/Frame 069897/0046 →
NOTICE OF SUCCCESSION OF AGENCY - 3L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 070006/0268 →
NOTICE OF SUCCCESSION OF AGENCY - 2L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069896/0001 →
NOTICE OF SUCCCESSION OF AGENCY - PL Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069895/0755 →
NOTICE OF SUCCESSION OF AGENCY - 4L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ANKURA TRUST COMPANY, LLC
Reel/Frame 069896/0827 →
SECURITY INTEREST Recorded Oct 31, 2022
From: MITEL NETWORKS CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 061824/0282 →
SECURITY INTEREST Recorded Dec 7, 2018
From: MITEL NETWORKS ULC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 047741/0674 →
SECURITY INTEREST Recorded Dec 7, 2018
From: MITEL NETWORKS ULC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 047741/0704 →
RELEASE OF SECURITY INTEREST Recorded Dec 3, 2018
From: CITIZENS BANK, N.A.
To: MITEL NETWORKS CORPORATION
Reel/Frame 048096/0785 →
RELEASE OF SECURITY INTEREST Recorded Mar 25, 2017
From: BANK OF AMERICA, N.A., AS COLLATERAL AGENT; BANK OF AMERICA, N.A., (ACTING THROUGH ITS CANADA BRANCH), AS CANADIAN COLLATERAL AGENT
To: MITEL US HOLDINGS, INC.; MITEL NETWORKS CORPORATION; MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL COMMUNICATIONS, INC.; MITEL BUSINESS SYSTEMS, INC.
Reel/Frame 042244/0461 →
SECURITY INTEREST Recorded Mar 23, 2017
From: MITEL NETWORKS CORPORATION
To: CITIZENS BANK, N.A.
Reel/Frame 042107/0378 →
SECURITY INTEREST Recorded May 28, 2015
From: MITEL NETWORKS CORPORATION
To: BANK OF AMERICA, N.A.(ACTING THROUGH ITS CANADA BRANCH), AS CANADIAN COLLATERAL AGENT
Reel/Frame 035783/0540 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2015
From: JEFFERIES FINANCE LLC, AS THE COLLATERAL AGENT
To: MITEL US HOLDINGS, INC.; MITEL NETWORKS CORPORATION; MITEL COMMUNICATIONS INC. FKA AASTRA USA INC.
Reel/Frame 035562/0157 →
SECURITY AGREEMENT Recorded Feb 14, 2014
From: MITEL US HOLDINGS, INC.; MITEL NETWORKS CORPORATION; AASTRA USA INC.
To: JEFFERIES FINANCE LLC, AS THE COLLATERAL AGENT
Reel/Frame 032264/0760 →
RELEASE OF SECURITY INTEREST Recorded Feb 10, 2014
From: BANK OF AMERICA, N.A.
To: MITEL NETWORKS CORPORATION; MITEL US HOLDINGS, INC.
Reel/Frame 032210/0245 →
RELEASE OF SECURITY INTEREST Recorded Feb 7, 2014
From: WILMINGTON TRUST, NATIONAL ASSOCIATION
To: MITEL NETWORKS CORPORATION; MITEL US HOLDINGS, INC.
Reel/Frame 032176/0818 →
SECURITY INTEREST Recorded Apr 8, 2013
From: MITEL NETWORKS CORPORATION
To: WILMINGTON TRUST, N.A., AS SECOND COLLATERAL AGENT
Reel/Frame 030201/0743 →
SECURITY AGREEMENT Recorded Apr 8, 2013
From: MITEL NETWORKS CORPORATION
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 030186/0894 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 21, 2011
From: ERB, PAUL; HILLIER, PETER
To: MITEL NETWORKS CORPORATION
Reel/Frame 027388/0203 →
Continuity (1)
Related Publication 20130132589A1 · May 23, 2013