IP Library Granted Patent US 9,300,699
Granted Patent B2
US 9,300,699 · App. 14/155,871 · Granted Mar 29, 2016

System with call forward profile

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Quick Facts
Patent No.
US 9,300,699
App. No.
14/155,871
Granted
Mar 29, 2016
Kind
B2
Abstract

A method and system for providing call forwarding in an IP telephone network is disclosed. First, when a telephone number for a first telephone from a second telephone is dialed, the call is routing to a call manager. Call setup procedures with a BRG responsible for the first telephone are then initiated. The BRG then checks stored call forwarding profiles to determine whether there is an active call forwarding profile for the first telephone. The call is connected to the first telephone if an active call forwarding profile is not found. However, if an active call forwarding profile is found, the call forwarding information is sent to the call manager. The call is routed to at least a third telephone based on the call forwarding information.

Claims (77)

1. A method for forwarding at least voice over Internet Protocol (IP) calls, the method comprising:

receiving via an IP network, dialed digits of a telephone number dialed from a second telephone to a first telephone;

checking a plurality of stored call forwarding profiles, to determine whether there is an active call forwarding profile for the first telephone;

if an active call forwarding profile is not found by said checking:

ensuring that adequate network resources are available to accommodate a voice over IP call, at least by sending a request via the IP network;

after allocation of the network resources is indicated at least by receipt of an acknowledgment via the IP network, connecting the voice over IP call to the first telephone; and

releasing the network resources when the voice over IP call is terminated; and

if the active call forwarding profile is found by said checking:

ensuring that adequate network resources are available to accommodate a voice over IP call, at least by sending a request via the IP network;

after allocation of the network resources is indicated at least by receipt of an acknowledgment via the IP network, connecting the voice over IP call to a third telephone based on a call forwarding information comprised in the active call forwarding profile, wherein a new call destination number in the call forwarding information is used to automatically connect the voice over IP call to the third telephone; and

releasing the network resources when the voice over IP call is terminated.

2. The method of claim 1 wherein:

the active call forwarding profile is created based on a subscriber's entry on or selection of information displayed on a touch-sensitive screen.

3. The method of claim 1 further comprising:

recognizing a subscriber's words, spoken into a microphone to create or modify at least a portion of the active call forwarding profile.

4. The method of claim 1 further comprising:

providing prompts on a display, to receive the call forwarding information to be stored in the active call forwarding profile.

5. The method of claim 1 wherein:

the new call destination number is transmitted through the IP network to a customer premises equipment associated with the second telephone.

6. The method of claim 5 further comprising:

interconnecting the customer premises equipment wirelessly with at least one device.

7. The method of claim 1 further comprising:

using an alerting parameter in a call delivery message to instruct a customer premises equipment associated with the third telephone to generate a distinctive ringing tone on the third telephone to notify a subscriber that the voice over IP call is a forwarded call and not a call originally directed to the third telephone.

8. The method of claim 1 wherein:

the active call forwarding profile specifies that calls are only to be forwarded during predetermined periods of time.

9. The method of claim 1 wherein:

multiple destination numbers including said new call destination number are transmitted via the IP network.

10. The method of claim 9 wherein:

the multiple destination numbers are transmitted simultaneously in another data packet.

11. A system for forwarding voice over Internet Protocol (IP) calls, the system comprising:

one or more processors coupled to a memory, the one or more processors being configured to:

receive via an IP network, dialed digits of a telephone number dialed from a second telephone to a first telephone;

check stored call forwarding profiles in the memory, to determine whether there is an active call forwarding profile for a first telephone, when the first telephone is dialed from a second telephone to initiate the voice over IP call;

responsive to the active call forwarding profile being not found by checking stored call forwarding profiles:

ensure that adequate network resources are available to accommodate a voice over IP call, at least by sending a request via the IP network;

after allocation of the network resources is indicated at least by receipt of an acknowledgment via the IP network, connect the voice over IP call to the first telephone; and

release the network resources when the voice over IP call is terminated; and

responsive to the active call forwarding profile being found by checking stored call forwarding profiles;

ensure that adequate network resources are available to accommodate a voice over IP call, at least by sending a request via the IP network;

after allocation of the network resources is indicated at least by receipt of an acknowledgment via the IP network, connect the voice over IP call to a third telephone based on a call forwarding information comprised in the active call forwarding profile, wherein a new call destination number in the call forwarding information is used to automatically connect the voice over IP call to the third telephone; and

release the network resources when the voice over IP call is terminated.

12. The system of claim 11 wherein the one or more processors are further configured to:

create the call forwarding profile based on a subscriber's entry on or selection of information displayed on a touch-sensitive screen.

13. The system of claim 11 wherein the one or more processors are further configured to:

recognize a subscriber's words, spoken into a microphone to create or modify at least a portion of the active call forwarding profile.

14. The system of claim 11 wherein the one or more processors are further configured to:

provide prompts on a display, to receive the call forwarding information to be stored in the active call forwarding profile.

15. The system of claim 11 wherein the one or more processors are further configured to:

transmit the new call destination number through the IP network to a customer premises equipment associated with the second telephone.

16. The system of claim 11 wherein the one or more processors are further configured to:

wirelessly interconnect the customer premises equipment with at least one device.

17. The system of claim 11 wherein the one or more processors are further configured to:

use an alerting parameter in a call delivery message to instruct a customer premises equipment associated with the third telephone to generate a distinctive ringing tone on the third telephone to notify a subscriber that the voice over IP call is a forwarded call and not a call originally directed to the third telephone.

18. The system of claim 11 wherein:

the active call forwarding profile specifies that calls are only to be forwarded during predetermined periods of time.

19. The system of claim 11 wherein the one or more processors are further configured to:

transmit via the IP network, multiple destination numbers including said new call destination number.

20. The system of claim 19 wherein:

the multiple destination numbers are transmitted simultaneously in another data packet.

21. The method of claim 1 wherein:

connection of the voice over IP call is performed by a call manager.

22. The method of claim 1 wherein:

a customer premises equipment receives the new call destination number from a call manager; and

connection of the voice over IP call is performed by the customer premises equipment.

23. The method of claim 1 further comprising:

determining whether the dialed digits form a valid sequence, prior to connection of the voice over IP call.

24. The method of claim 1 further comprising:

determining whether the telephone number is on or off the IP network, prior to connection of the voice over IP call.

25. The system of claim 11 wherein:

connection of the voice over IP call is performed by a call manager.

26. The system of claim 11 wherein:

a customer premises equipment receives the new call destination number from a call manager; and

connection of the voice over IP call is performed by the customer premises equipment.

27. The system of claim 11 wherein the one or more processors are further configured to:

determine whether the dialed digits form a valid sequence, prior to connection of the voice over IP call.

28. The system of claim 11 wherein the one or more processors are further configured to:

determine whether the telephone number is on or off the IP network, prior to connection of the voice over IP call.

Assignments (15)
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ANKURA TRUST COMPANY, LLC
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL CLOUD SERVICES, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071722/0721 →
NOTICE OF SUCCESSION OF AGENCY - 4L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ANKURA TRUST COMPANY, LLC
Reel/Frame 069896/0827 →
NOTICE OF SUCCESSION OF AGENCY - 5L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ANKURA TRUST COMPANY, LLC
Reel/Frame 069897/0046 →
SECURITY INTEREST Recorded Dec 13, 2018
From: MITEL NETWORKS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 047909/0814 →
SECURITY INTEREST Recorded Dec 13, 2018
From: MITEL NETWORKS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 047988/0478 →
RELEASE OF SECURITY INTEREST Recorded Dec 3, 2018
From: CITIZENS BANK, N.A., AS ADMINISTRATIVE AGENT
To: SHORETEL, INC.
Reel/Frame 047713/0843 →
MERGER AND CHANGE OF NAME Recorded Aug 17, 2018
From: SHORETEL, INC.; MITEL NETWORKS, INC.
To: SHORETEL, INC.
Reel/Frame 046857/0384 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 17, 2018
From: AT&T CORP.
To: AT&T PROPERTIES, LLC
Reel/Frame 046858/0243 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 17, 2018
From: AT&T PROPERTIES, LLC
To: AT&T INTELLECTUAL PROPERTY II. L.P.
Reel/Frame 046858/0271 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 17, 2018
From: AT&T INTELLECTUAL PROPERTY II. L.P.
To: SHORETEL, INC.
Reel/Frame 046858/0304 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 17, 2018
From: KUNG, FEN-CHUNG; RUSSELL, JESSE EUGENE; SANKALIA, ANISH; WALKER, HOPETON S; WANG, SPENCER C
To: AT&T CORP.
Reel/Frame 046858/0144 →
CHANGE OF NAME Recorded Aug 17, 2018
From: SHORETEL, INC.
To: MITEL NETWORKS, INC.
Reel/Frame 046957/0381 →
RELEASE OF SECURITY INTEREST Recorded Sep 25, 2017
From: SILICON VALLEY BANK
To: SHORETEL, INC.
Reel/Frame 043993/0430 →
SECURITY INTEREST Recorded Sep 25, 2017
From: SHORETEL, INC.
To: CITIZENS BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 043829/0711 →
SECURITY INTEREST Recorded Oct 23, 2014
From: SHORETEL, INC.
To: SILICON VALLEY BANK
Reel/Frame 034038/0741 →