METHOD, APPARATUS, AND ARTICLE OF MANUFACTURE FOR WEB-BASED CONTROL OF A CALL SERVER
A method, apparatus, and article of manufacture for enabling a web application to communicate with a call server. A communication channel is provided between the web application and the call server. Data transferred over the communication channel is translated to a form each can understand. The data may be in the form of a call control command or a service control command. A call control command may be a conference call control command. Data may be translated to call server system format, or to web application format.
1 . A method performed by a wrapper for enabling a web application to communicate with a call server system, comprising:
providing a communication channel between the web application and the call server system; and
translating data transferred between the web application and the call server system.
2 . The method of claim 1 , wherein the step of translating data comprises:
translating a call control command.
3 . The method of claim 2 , wherein the step of translating a call control command includes:
translating a conference call control command.
4 . The method of claim 1 , wherein the step of translating data includes:
translating a service control command.
5 . The method of claim 1 , wherein the step of translating data includes:
converting web application data to a call server system format.
6 . The method of claim 1 , wherein the step of translating data includes:
converting call server data to a web application format.
7 . A wrapper apparatus for enabling a web application to communicate with a call server system comprising:
means for providing a communication channel between the web application and the call server system; and
means for translating data transferred between the web application and the call server system.
8 . The apparatus of claim 7 , wherein the means for translating data further comprises:
means for translating a call control command.
9 . The apparatus of claim 8 , wherein the means for translating a call control command further comprises:
means for translating a conference call control command.
10 . The apparatus of claim 7 , wherein the means for translating data further comprises:
means for translating a service control command.
11 . The apparatus of claim 7 , wherein the means for translating data further comprises:
means for converting web application data to a call server system format.
12 . The apparatus of claim 7 , wherein the means for translating data further comprises:
means for converting call server data to a web application format.
13 . A computer program product comprising:
a computer usable medium having computer readable code embodied therein for enabling a web application to communicate with a call server system including:
computer readable code for causing a computer to provide a communication channel between the web application and the call server system; and
computer readable code for causing a computer to translate data transferred between the web application and the call server system.
14 . The computer program product of claim 13 , wherein the computer readable code for causing a computer to translate data transferred between the web application and the call server system further comprises:
computer readable code for causing a computer to translate a call control command.
15 . The computer program product of claim 14 , wherein the computer readable code for causing a computer to translate data transferred between the web application and the call server system further comprises:
computer readable code for causing a computer to translate a conference call control command.
16 . The computer program product of claim 13 , wherein the computer readable code for causing a computer to translate data transferred between the web application and the call server system further comprises:
computer readable code for causing a computer to translate a service control command.
17 . The computer program product of claim 13 , wherein the computer readable code for causing a computer to translate data transferred between the web application and the call server system further comprises:
computer readable code for causing a computer to convert web application data to a call server system format.
18 . The computer program product of claim 13 , wherein the computer readable code for causing a computer to translate data transferred between the web application and the call server system further comprises:
computer readable code for causing a computer to convert call server data to a web application format.
19 . A wrapper apparatus for enabling a web application to communicate with a call server system comprising:
a digital computer containing a communications circuit for providing a communication channel between the web application and the call server system; and
a circuit for translating data transferred between the web application and the call server system.
20 . The apparatus of claim 19 , wherein the circuit for translating data further comprises:
a circuit for translating a call control command.
21 . The apparatus of claim 20 , wherein the circuit for translating a call control command further comprises:
a circuit for translating a conference call control command.
22 . The apparatus of claim 19 , wherein the circuit for translating data further comprises:
a circuit for translating a service control command.
23 . The apparatus of claim 19 , wherein the circuit for translating data further comprises:
a circuit for converting web application data to a call server system format.
24 . The apparatus of claim 19 , wherein the circuit for translating data further comprises:
a circuit for converting call server data to a web application format.
25 . A system for web-based control of call server functions comprising:
a call server system;
a web application;
a user interface for directing the web application; and
a wrapper for providing a communication channel between the web application and the call server system and for translating data transferred between the web application and the call server system.
26 . The system of claim 25 , further comprising:
a web server for providing the web application to the user interface.
27 . The system of claim 26 , wherein the web application comprises:
an interactive web page from the web server.
28 . The system of claim 26 , wherein the web server comprises:
the wrapper.
29 . The system of claim 25 , wherein the user interface comprises:
a personal computer with a web browser.
30 . The system of claim 25 , wherein the call server system comprises:
a call server.
31 . The system of claim 30 , wherein the call server system further comprises:
the wrapper.
32 . The system of claim 30 , wherein the call server system further comprises:
a computer telephony interface for communicating with the call server.
33 . The system of claim 32 , wherein the call server system further comprises:
a computer telephony interface server comprising:
the computer telephony interface.
34 . The system of claim 33 , wherein the computer telephony interface server comprises:
the wrapper.