Systems and methods for requesting a quote, processing an order, or requesting support
A system for requesting a quote, processing an order, or requesting support for a part of an electric machine is described. The system includes a user interface device with a memory device storing a computer program with executable instructions, and a communication network interfacing with the user interface device and adapted to transmit data. The computer program includes instructions to transmit an electronic communication via the communication network. The electronic communication contains data relating to the part of the electric machine for requesting a quote, processing an order, or requesting support of the electric machine.
1. A non-transitory computer-readable medium having stored thereon executable instructions that when executed by a computing device, cause the computing device to perform operations comprising:
displaying a plurality of sets of data housed under different tabs on a touch screen of a user interface device, the tabs being arranged in a navigation radar wheel such that a tab is selectable by toggling through the navigation radar wheel on the touch screen, wherein a first set of data housed under a first tab comprises
capturing data of at least one part of an electric machine,
storing the data of the at least one part of the electric machine, and
transmitting an electronic communication containing the data via a communication network for requesting a quote, processing an order, or requesting support of the electric machine, and further comprising
displaying a plurality of support options on the touch screen, wherein the plurality of support options comprises a quote option, a spare parts request option and a service request option with respect to the electric machine, and wherein the electronic communication comprises a selected support option, and
wherein a second set of data housed under a second tab comprises
displaying input fields allowing a user to provide input data for calculations relating to the electric machine using built in electrical or mechanical formulas,
executing the built in electrical or mechanical formulas using the input data, and
displaying results of the calculations to the user via the touch screen.
2. The non-transitory computer-readable medium of claim 1 , the operations further comprising reading a QR code, wherein the QR code is carried by the at least one part of the electric machine, and wherein the data transmitted in the electronic communication relates to the QR code.
3. The non-transitory computer-readable medium of claim 1 , the operations further comprising reading a barcode.
4. The non-transitory computer-readable medium of claim 3 , wherein the barcode is carried by the at least one part of the electric machine, and wherein the data transmitted in the electronic communication relates to the barcode.
5. The non-transitory computer-readable medium of claim 1 , wherein the electronic communication is selected from the group consisting of an electronic mail transmission (e-mail) and an SMS communication.
6. A method for requesting a quote, processing an order, or requesting support for at least one part of an electric machine, the method comprising:
displaying a plurality of sets of data housed under different tabs on a touch screen of a user interface device, the tabs being arranged in a navigation radar wheel such that a tab is selectable by toggling through the navigation radar wheel on the touch screen,
selecting a first set of data under a first tab,
capturing data of at least one part of an electric machine,
storing the data of the at least one part of the electric machine,
selecting a support option from a plurality of support options, wherein the plurality of support options comprises a quote option, a spare parts request option and a service request option with respect to the electric machine,
transmitting an electronic communication containing the data via a communication network for requesting a quote, processing an order, or requesting support of the electric machine, wherein the electronic communication comprises a selected support option, and
responding to the electronic communication via the communication network, and further comprising
selecting a second set of data under a second tab,
displaying input fields allowing a user to provide input data for calculations relating to the electric machine using built in electrical or mechanical formulas,
executing the built in electrical or mechanical formulas using the input data, and
displaying results of the calculations to the user via the touch screen.
7. The method of claim 6 , further comprising reading a barcode carried by the at least one part of the electric machine, wherein the data relates to the barcode.
8. The method of claim 6 , further comprising reading a QR code carried by the at least one part of the electric machine, wherein the data relates to the QR code.
9. The method of claim 6 , wherein the responding to the electronic communication for requesting a quote, processing an order, or requesting support of the electric machine comprises a quote, a response to an order request, or a response to a support request.
10. The method of claim 9 , wherein the responding to the electronic communication for requesting a quote, processing an order, or requesting support includes a communication selected from the group consisting of an electronic mail transmission (e-mail), an SMS communication, and a telecommunication.