System and Method of Reviewing Service Providers and Their Customers

1 . A system, comprising:

a communication interface configured to receive a communication comprising a review of a service provider from a rater; and

a processor configured to:

receive the review from the communication interface;

identify the rater;

determine if additional information is required from the rater;

evaluate the review received from the rater;

identify the service provider associated with the review;

notify the service provider and the rater when the review system validates the rater's review;

determine if the service provider is registered with the system;

determine if the service provider is eligible to provide a review of the rater's review;

receive the service provider's review;

receive responses to additional questions from the service provider;

determine if a dispute resolution process is requested by one of the rater and the service provider; and

post the review.

2 . The system of claim 1 , further comprising:

a web server;

a user database;

a rating database that stores review of raters and service providers; and

a rating engine to identify negative review and request validation of the review from the rater.

3 . A method of providing a review system, comprising:

receiving an identified rater's review of a service provider;

determining if additional information is required from the rater;

evaluating the rater's review;

notifying the service provider and the rater when the review system validates the rater's review;

determining if the service provider is registered with the review system;

determining if the service provider is eligible to provide a review of the rater's review;

receiving the service provider's review;

receiving responses to additional questions from the service provider;

determining if a dispute resolution process is requested by one of the rater and the service provider; and

posting the review.