Context-aware delegation risk system
A risk analysis system of associated with an enterprise system for determining delegation risks associated with assigning candidate individuals to perform various tasks. In some cases, the delegation risk analysis system may generate individual delegation risk scores to each candidate individual to assist in the delegation of tasks throughout an organization. In some examples, the delegation risk analysis system may determine the delegation risk scores based on context risk factors associated with the task and the individual and intrinsic delegation risk factors associated with the enterprise system.
1. A computing device, comprising:
a communication interface;
one or more processors; and
one or more computer-readable storage media storing computer-executable instructions, which when executed by one or more processors, cause the one or more processors to:
receive, via a user interface, a request to permit a user to perform a particular task;
receive, via the communication interface, first delegation risk factors associated with the particular task;
receive, via the communication interface, second delegation risk factors associated with a first candidate individual to perform the particular task;
receive, via the communication interface, third delegation risk factors associated with a second candidate individual to perform the particular task;
generate a first delegation risk score based at least in part on the first delegation risk factors and the second delegation risk factors, the first delegation risk score associated with the first candidate individual;
generate a second delegation risk score based at least in part on the first delegation risk factors and the third delegation risk factors, the second delegation risk score associated with the second candidate individual;
simultaneously provide, via the user interface, the first delegation risk score associated with the first candidate individual and the second delegation risk score associated with the second candidate individual; and
receive, via the user interface, a selection of the first candidate individual to perform the particular task.
2. The computing device as recited in claim 1 , wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to:
send the first delegation risk score and the second delegation risk score to a delegation engine.
3. The computing device as recited in claim 1 , wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to:
send the first delegation risk score and the second delegation risk score to a location accessible to a system administrator.
4. The computing device as recited in claim 1 , wherein the first delegation risk factors include delegation risk factors associated with content related to the task and delegation risk factors associated with at least one enterprise system related to the task.
5. The computing device as recited in claim 1 , wherein the second delegation risk factors includes a first trust profile associated with the first candidate individual and the third delegation risk factors includes a second trust profile associated with the second candidate individual.
6. The computing device as recited in claim 1 , wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to:
assign the first candidate individual to perform the task based at least in part on the first delegation risk score, the second delegation risk score, and the selection of the first candidate individual.
7. The computing device as recited in claim 1 , wherein generating a first delegation risk score further comprises:
determining a corresponding relevancy for individual ones of the first delegation risk factors and individual ones of the second delegation risk factors; and
weighting the individual ones of the first delegation risk factors and individual ones of the second delegation risk factors based at least in part on the corresponding relevancy.
8. A computer-implemented method comprising:
receiving, by one or more processors, information associated with an unassigned task;
receiving, by the one or more processors, first delegation risk factors associated with a first candidate individual to perform the unassigned task;
receiving, by the one or more processors, second delegation risk factors associated with a second candidate individual to perform the unassigned task;
generating, by the one or more processors, a first delegation risk score based at least in part on the first delegation risk factors, the first delegation risk score associated with the first candidate individual;
generating, by the one or more processors, a second delegation risk score based at least in part on the second delegation risk factors, the second delegation risk score associated with the second candidate individual;
causing the first delegation risk score associated with the first candidate individual and the second delegation risk score associated with the second candidate individual to be provided simultaneously via a user interface; and
receiving, via the user interface, a selection of the first candidate individual to perform the unassigned task.
9. The computer-implemented method as recited in claim 8 , further comprising:
receiving, by the one or more processors, context delegation risk factors associated with the unassigned task;
receiving, by the one or more processors, intrinsic delegation risk factors associated with an enterprise system associated with the unassigned task; and
wherein the first delegation risk score based at least in part on the context delegation risk scores and the intrinsic delegation risk scores and the second delegation risk score based at least in part on the context delegation risk scores and the intrinsic delegation risk scores.
10. The computer-implemented method as recited in claim 8 , further comprising:
determining a corresponding relevancy for individual ones of the first delegation risk factors and individual ones of the second delegation risk factors; and
weighting the individual ones of the first delegation risk factors and individual ones of the second delegation risk factors based at least in part on the corresponding relevancy.
11. The computer-implemented method as recited in claim 8 , further comprising:
sending the first delegation risk score and the second delegation risk score to a delegation engine.
12. The computer-implemented method as recited in claim 8 , further comprising:
sending the first delegation risk score and the second delegation risk score to a location accessible to a system administrator.
13. The computer-implemented method as recited in claim 8 , further comprising:
assigning the first candidate individual to perform the task based at least in part on the first delegation risk score, the second delegation risk score, and the selection of the first candidate individual.
14. The computer-implemented method as recited in claim 8 , further comprising:
receiving, by the one or more processors, third delegation risk factors associated with the first candidate individual;
receiving, by the one or more processors, fourth delegation risk factors associated with the second candidate individual;
updating, by the one or more processors, the first delegation risk score based at least in part on the third delegation risk factors; and
updating, by the one or more processors, the second delegation risk score based at least in part on the fourth delegation risk factors.
15. The computer-implemented method as recited in claim 14 , wherein:
the third delegation risk factors include an assignment of a second task to the first individual; and
the fourth delegation risk factors include an assignment of a third task to the second individual.
16. A non-transitory computer-readable storage media storing computer-executable instructions, which when executed by one or more hardware processors, cause the one or more hardware processors to:
receive context delegation risk factors associated with a task;
receive intrinsic delegation risk factors associated with the task and one or more enterprise system associated with the task;
generate a first delegation risk score based at least in part on the context delegation risk factors and intrinsic delegation risk factors, the first delegation risk score associated with a first candidate individual to perform the task;
generate a second delegation risk score based at least in part on the context delegation risk factors and intrinsic delegation risk factors, the second delegation risk score associated with a second candidate individual to perform the task;
cause the first delegation risk score associated with the first candidate individual and the second delegation risk score associated with the second candidate individual to be provided simultaneously via a user interface; and
receive, via the user interface, a selection of the first candidate individual to perform the task.
17. The non-transitory computer-readable storage media as recited in claim 16 , wherein the instructions, when executed by the one or more hardware processors, further cause the one or more hardware processors to send the first delegation risk score and the second delegation risk score to a location accessible to a system administrator.
18. The non-transitory computer-readable storage media as recited in claim 16 , wherein the instructions, when executed by the one or more hardware processors, further cause the one or more hardware processors to send the first delegation risk score and the second delegation risk score to a delegation engine.
19. The non-transitory computer-readable storage media as recited in claim 16 , wherein the instructions, when executed by the one or more hardware processors, further cause the one or more hardware processors to assign the first candidate individual to perform the task based at least in part on the first delegation risk score, the second delegation risk score, and the selection of the first candidate individual.
20. The non-transitory computer-readable storage media as recited in claim 16 , wherein the instructions, when executed by the one or more hardware processors, further cause the one or more hardware processors to:
determine a corresponding relevancy for individual ones of the context delegation risk factors and individual ones of the intrinsic delegation risk factors; and
weight the individual ones of the context delegation risk factors and individual ones of the intrinsic delegation risk factors based at least in part on the corresponding relevancy.