IP Library Granted Patent US 10,824,973
Granted Patent B2
US 10,824,973 · App. 15/062,710 · Granted Nov 3, 2020

Expert response team assembler solution

Inventor: Prashanth Shidlaghatta (Bangalore Karnataka, IN)
Assignee: Unisys Corporation
G06Q10/063112
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Quick Facts
Patent No.
US 10,824,973
App. No.
15/062,710
Granted
Nov 3, 2020
Kind
B2
Abstract

Technology may be used to modify and improve the process of assembling a response. An automated proposal may be generated by storing databases with information regarding experts and their availability. The database may be generated by monitoring other server systems within a network, such as email and instant messaging systems. A method may include identifying topics of interest in a request for proposal; identifying a credible expert based, at least in part, on the identified key topics; accessing time availability of the credible expert; requesting approval from a supervisor for participation by the credible expert, wherein the approval request includes the time availability of the credible expert; and assembling a response to the request for proposal that identifies the credible expert when approval from the supervisor is received.

Claims (32)

1. A computing device for automatically generating a response to a request for proposal, the computing device comprising:

a temporary memory;

a permanent memory;

at least one processor coupled to the temporary and permanent memory, wherein the at least one processor in operation is programmed to run a response assembler solution that has an electronic interface to at least one database system, an email system, a document system and a calendar system within a network connected to the computing device, the response assembler solution being programmed to perform operations including:

identifying, by the processor, topics of interest in the request for proposal by electronically scanning for keywords in the request for proposal;

identifying, by the processor, at least one person from the database system based on the identified topics;

accessing, by the processor, a time availability of the person by electronically accessing the calendar system for the person;

requesting, by the processor, approval from a supervisor for participation by the person by electronically accessing the email system and sending an email requesting approval to the supervisor; and

assembling, by the processor, a response to the request for proposal that identifies the person when approval from the supervisor is received by reply email;

wherein a response to a request for proposal is generated automatically by the computing device without human intervention, which results in a faster response time, a more objective response and an improved quality of the response.

2. The computing device of claim 1 , further including the response assembler solution being programmed to perform operations including;

scanning, by the processor, emails in the email system to identify topics discussed by individuals.

3. The computing device of claim 2 , further including:

assessing, by the processor, knowledge levels of the individuals corresponding to the identified topics.

4. The computing device of claim 3 , further including:

assembling, by the processor, a response team of at least one person for the response.

5. The computing device of claim 1 , wherein identifying a person includes cross referencing, by the processor, the topics with an index mapping topics to potential persons.

6. A computer program product for automatically generating a response to a request for proposal without human intervention, the computer program product comprising:

a response assembler solution that has an electronic interface to at least one database system, an email system, a document system and a calendar system within a network connected to a computing device having a processor, the response assembler solution being programmed to perform operations including:

identifying, by the processor, topics of interest in the request for proposal by electronically scanning for keywords in the request for proposal;

identifying, by the processor, an expert from the database system based on the identified topics;

accessing, by the processor, time availability of the expert by electronically accessing the calendar system;

requesting, by the processor, approval from a supervisor for participation by the expert by accessing the email system and sending an email requesting approval to the supervisor; and

assembling, by the processor, a response to the RFP that identifies the expert when approval from the supervisor is received by reply email;

wherein a response to a request for proposal can be generated automatically by the computing device, which results in a faster response time, a more objective response and an improved quality of the response.

7. The computing device of claim 6 , further including the response assembler solution being programmed to perform operations including;

scanning, by the processor, emails in the email system to identify topics discussed by individuals.

8. The computing device of claim 7 , further including:

assessing, by the processor expertise levels corresponding to the identified topics.

9. The computing device of claim 8 , further including:

assembling, by the processor, a response team for the response.

10. The computing device of claim 9 , wherein identifying an expert includes cross referencing, by the processor, the topics with an index mapping topics to potential experts.

Assignments (3)
AMENDED AND RESTATED PATENT SECURITY AGREEMENT Recorded Jun 27, 2025
From: UNISYS CORPORATION; UNISYS HOLDING CORPORATION; UNISYS NPL, INC.; UNISYS AP INVESTMENT COMPANY I
To: COMPUTERSHARE TRUST COMPANY, N.A., AS COLLATERAL TRUSTEE
Reel/Frame 071759/0527 →
SECURITY INTEREST Recorded Mar 16, 2021
From: UNISYS CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 055602/0846 →
SECURITY INTEREST Recorded Nov 19, 2020
From: UNISYS CORPORATION
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 054481/0865 →
Continuity (2)
Provisional Application 61919241 · Dec 20, 2013
Related Publication 20160189085A1 · Jun 30, 2016