Incentive-based availability of communications device features
Systems, devices and methods are disclosed for controlling and incentivizing the use of software-based services that are made available to residents of controlled-environment facilities. Residents are assigned a communication device that is used to connect to a communication system provided to residents by a controlled-environment facility. Via the assigned communication device, the resident is provided with various software modules, such as visitation software, entertainment software and educational software. The provided software modules may designated as either incentivized or restricted. A restricted module, such as a visitation module or gaming module, is disabled until the resident has been authorized to use the module. The communication device is configured to track the resident's use of incentivized modules, such as education modules. The resident may enable a restricted module for a limited duration by meeting thresholds of use of an incentivized module, such completing milestones provided by the education module.
1. A communications device for providing services to a resident of a controlled-environment facility, the device comprising:
a network interface configured to establish a connection with a resident communications system via one or more wireless access points installed within the controlled-environment facility;
a memory device configured to store operating system program instructions; and
one or more processors configured to execute the operating system program instructions, causing the communications device to:
connect with the resident communications system to provide the resident with use of a first software module;
monitor use of the first software module by the resident;
determine whether use of the first software module exceeds a first threshold;
set a daily usage limit for a second software module;
determine whether use of the second software module by the resident has exceeded the daily usage limit for the second software module;
disable use of the second software module by the resident if the daily usage limit for the second software module has been exceeded;
determine if use of the second software module for a first duration would cause the user to exceed the daily usage limit for the second software module; and
enable use of the second software module by the resident for the first duration, when use of the first software module exceeds the first threshold and use of the second software module for the first duration will not exceed the daily usage limit for the second software module.
2. The communications device of claim 1 , wherein the first software module is an education module.
3. The communications device of claim 1 , wherein the second software module is an entertainment module.
4. The communications device of claim 1 , wherein the second software module is a visitation module.
5. The communications device of claim 4 , wherein the first duration allows the resident to participate in a visitation session with a non-resident of the controlled-environment facility.
6. The communications device of claim 1 , further comprising:
a biometric input device configured to capture a biometric indicator presented by the resident, wherein an operating system is configured to require authentication of the resident via the biometric indicator in order to enable use of the operating system by the resident.
7. A system for providing a resident of a controlled-environment facility with communication services, the system comprising:
one or more wireless access points coupled to a resident communications system;
a communications device assigned to the resident, wherein the communications device is configured to connect to the resident communications system via the one or more wireless access points; and
the resident communications system is configured to:
provide the resident with use of a first software module on the communications device;
monitor use of the first software module by the resident;
determine whether use of the first software module exceeds a first threshold;
determine whether use of a second software module by the resident has exceeded a daily usage limit;
disable use of the second software module by the resident if the daily usage limit for the second software module has been exceeded;
enable use of the second software module by the resident if the daily usage limit for the second software module has not been exceeded, when use of the first software module exceeds the first threshold; and
provide the resident with use of the second software module for a first duration, wherein the first duration will not cause the user to exceed the daily usage limit.
8. The system of claim 7 , wherein the communications device is configured to connect only to the one or more wireless access points.
9. The system of claim 7 , wherein the first software module is an education module.
10. The system of claim 7 , wherein the second software module is an entertainment module.
11. The system of claim 7 , wherein the second software module is a visitation module.
12. The system of claim 11 , wherein the first duration allows the resident to participate in a visitation session with a non-resident of the controlled-environment facility.
13. The system of claim 7 , wherein the communications device further comprises a biometric input device configured to capture a biometric indicator presented by the resident, wherein an operating system is configured to require authentication of the resident via the biometric indicator in order to enable use of the operating system by the resident.
14. A method for providing a resident of a controlled-environment facility with communication services, the method comprising:
providing a wireless network within a portion of the controlled-environment facility via one or more wireless access points coupled to a resident communications system;
assigning a communications device to the resident, wherein the assignment comprises configuration of an operating system of the communications device to require authentication of the resident in order to use the operating system;
configuring a connection, when the resident is authenticated, between the resident communications system and the communications device via the one or more wireless access points;
providing the resident with use of a first software module on the communications device;
monitoring use of the first software module by the resident;
determining whether use of the first software module exceeds a first threshold;
setting a daily usage limit for a second software module;
determining whether use of the second software module by the resident has exceeded the daily usage limit for the second software module;
disabling use of the second software module by the resident if the daily usage limit for the second software module has been exceeded;
determining if use of the second software module for a first duration would cause the user to exceed the daily usage limit for the second software module; and
enabling use of the second software module by the resident for the first duration, when use of the first software module exceeds the first threshold and use of the second software module for the first duration will not exceed the daily usage limit for the second software module.
15. The method of claim 14 , wherein the communications device is configured to connect only to the one or more wireless access points.
16. The method of claim 14 , wherein the first software module is an education module.
17. The method of claim 14 , wherein the second software module is an entertainment module.
18. The method of claim 14 , wherein the second software module is a visitation module.
19. The method of claim 18 , wherein the first duration allows the resident to participate in a visitation session with a non-resident of the controlled-environment facility.
20. The method of claim 14 , wherein the communications device further comprises a biometric input device configured to capture a biometric indicator presented by the resident, wherein the operating system is configured to require authentication of the resident via the biometric indicator in order to enable use of the operating system by the resident.